General Manager-203100

ESA Management, LLC

Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
65000-68000

Apply

Vacancy posted 7 days ago

Similar jobs that could be interesting for youBased on the General Manager-203100 in Winter Garden, FL vacancy

Arby's Assistant General Manager
...Assistant General Manager Opportunity Ready to take your career in restaurant management to the next level? Our KBP Inspired franchise location is seeking a dynamic and motivated Assistant General Manager to join our Arby's team. If you're passionate about leadership...
Suggested
Shift work
Night shift
Arby's
Winter Garden, FL
2 days ago
Assistant General Manager
...Assistant General Manager- Winter Garden Club Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness is looking for a motivated and energetic Assistant...
Suggested
Crunch Fitness
Winter Garden, FL
4 days ago
Restaurant General Manager
$60k - $80k
...Job Description Job Description Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting...
Suggested
Work experience placement
Shift work
Taco Bell
Ocoee, FL
24 days ago
Arby's Restaurant General Manager
...Restaurant General Manager Opportunity At Arby's Are you an experienced restaurant leader with a proven record of driving results and delivering exceptional guest experiences? Do you excel in a fast-paced, customer-focused environment? If so, consider the opportunity...
Suggested
Shift work
Night shift
Arby's
Ocoee, FL
3 days ago
Assistant General Manager
...Are you looking for an opportunity for growth and have some management experience? Are you a natural leader, set high standards for... ...Hut could be the right next step for you! As an Assistant General Manager, the success of your day, week, month, and year is ultimately...
Suggested
Temporary work
Flexible hours
Night shift
Weekend work
CFL Pizza, LLC
Ocoee, FL
more than 2 months ago
General Manager
...General Manager Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality...
Weekly pay
Local area
Papa John's
Winter Garden, FL
4 days ago
General Manager
...college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer...
Temporary work
Local area
Flexible hours
Shift work
McDonald's
Winter Garden, FL
4 days ago
General Manager
...Full-time Description JOB SUMMARY : Leads a designated store responsible for driving profitable sales by implementing and managing business growth strategies in the following key areas; talent management, customer service excellence, store merchandising and cleanliness...
Full time
Temporary work
Work at office
Local area
All shifts
Day shift
Links Car Wash
Winter Garden, FL
3 days ago
General Manager
...anniversaries! JOB DUTIES • Responsible for recruiting, interviewing, hiring, training, development, and retention of all staff • Manages all new hire training, on-going training of all existing staff, and ensures all compliance training is up to date by utilizing the...
Full time
Work at office
Worldwide
Flexible hours
Shift work
Night shift
Afternoon shift
Cinépolis Cinemas USA
Winter Garden, FL
4 days ago
General Manager
...General Manager You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You...
Work experience placement
Flexible hours
Shift work
Night shift
Day shift
Domino's Franchise
Winter Garden, FL
1 day ago
General Manager
$75k
...First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and...
Full time
Remote work
Crash Champions
Orlando, FL
8 days ago
Assistant General Manager
...Assistant General Manager The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on...
Work at office
Night shift
Weekend work
Afternoon shift
Urban Air Adventure Parks
Winter Garden, FL
6 hours ago
Assistant General Manager
$48k - $60k
...Assistant General Manager As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing...
Work experience placement
Immediate start
Shift work
Taco Bell
Winter Garden, FL
5 days ago
General Manager
...Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course... ...successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations...
Full time
Work experience placement
Flexible hours
Shift work
Day shift
Domino's Franchise
Winter Garden, FL
8 days ago
General Manager
...General Manager Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment...
Work at office
RaceTrac
Winter Garden, FL
4 days ago
General Manager
...hardworking individuals that want to help improve the lives of others through health, fitness and community! Is that you? Apply today! General Manager Responsibilities The General Manager is responsible for overseeing all aspects of studio operations, sales performance, and...
Hourly pay
Temporary work
Work at office
Flexible hours
Shift work
Afternoon shift
Spartan Fitness Holdings
Ocoee, FL
4 days ago
Regional General Manager - Vaccines Southeast
$232.5k - $387.5k
Job Title: Regional General Manager - Vaccines SoutheastLocation: Morristown, NJAbout the JobThe Regional General Manager - Vaccines Southeast reports to the Head of Sales and leads a team of Area Business Managers (ABMs) and Area Business Directors (ABDs). This leader...
Full time
Local area
Remote work
Home office
Night shift
Sanofi
Orlando, FL
18 hours ago
General Manager-Franchise - 3522-Ocoee, FL (Ocoee, FL)
Join to apply for the General Manager-Franchise - 3522-Ocoee, FL (Ocoee, FL) role at Checkers & Rally’s Drive-In Restaurants Overview The General Manager is the Restaurant Leader. This position is key to the success of an individual Restaurant. The GM is focused on sales...
Full time
Checkers & Rally’s Drive-In Restaurants
Ocoee, FL
3 days ago
General Manager - Luxury Automotive | New Facility | Florida Market
...General Manager - Luxury Automotive | New Facility | Florida Market Fort Pierce, FL, USA St. Augustine, FL, USA Jacksonville, FL, USA Job Description Posted Monday, August 10, 2026 at 4:00 AM About Asbury Coggin is part of Asbury Automotive Group (...
Weekly pay
Temporary work
Asbury
Orlando, FL
2 days ago
Assistant General Manager
...This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan... ...lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE As an Assistant General Manager, you will manage Shift Managers, Servers, Bartenders,...
Weekly pay
Shift work
Night shift
BWI USA Blazin Wings, Inc.
Orlando, FL
3 days ago
Assistant General Manager
...within our organization - Uncle Julio's is a growth company with a management career ladder, consistently opening 2-3 restaurants each year.... ...You'll Do (Responsibilities): As the Assistant General Manager, you will play a vital role in ensuring the successful...
Daily paid
Casual work
Weekend work
Afternoon shift
Uncle Julio's Hacienda
Orlando, FL
1 day ago
Assistant General Manager
...This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan... ...lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE As a Assistant General Manager, you will manage Shift Managers, Servers, Bartenders,...
Weekly pay
Work at office
Shift work
Night shift
Buffalo Wild Wings
Orlando, FL
1 day ago
Assistant General Manager
...customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate...
Flexible hours
Swig
Orlando, FL
2 days ago
Assistant General Manager
...Assistant General Manager Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 30+ locations currently and 100+ locations planned, our Assistant...
Crunch , Inc.
Orlando, FL
2 days ago
Assistant General Manager
$52.42k - $61.59k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $52420 per year - 61590 / year plus cash incentives ~ Employee discounts and free...
Local area
Flexible hours
Shift work
McDonald's
Apopka, FL
4 days ago
Assistant General Manager
$60k - $75k
...for excellence. To Land This Role: ~ Undergraduate Degree (business or fashion related discipline a plus) ~3-5 years of Management Experience ~ Proven Track Record of Success Why You'll Want to Join Our Team: The Retail Team is a dynamic group of...
Casual work
Tory Burch
Orlando, FL
3 days ago
Assistant General Manager
...Assistant Manager Join Wendy's as an Assistant Manager and help lead our team to success while ensuring a top-notch experience for our guests. Responsibilities: Support the General Manager in day-to-day operations. Supervise and train team members to meet...
Flexible hours
Shift work
Afternoon shift
Wendy's
Clermont, FL
3 days ago
Assistant General Manager
...about Trulieve and our mission, please visit Requisition ID: 20903 Remote Work Available: No Job Title: Assistant General Manager Department: Retail Reports To: General Manager FLSA Status: Hourly Benefits: Includes opportunities for...
Hourly pay
Work at office
Local area
Remote work
Flexible hours
Weekend work
Afternoon shift
Trulieve
Clermont, FL
2 days ago
Assistant General Manager
...As an Assistant General Manager at Cooper’s Hawk, you’ll help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. You’ll ensure exceptional shift execution—from the food we serve to the uncompromising...
Hourly pay
Temporary work
Casual work
Work at office
Local area
Flexible hours
Shift work
Weekend work
Cooper's Hawk Winery and Restaurants
Orlando, FL
2 days ago
Restaurant General Manager
...strongest crew and train them to deliver the best customer experience. You will feel pride in setting the standard that all other managers strive for. By empowering a team of top performers, you create a culture that is exciting, optimistic and rewarding. If you want...
Flexible hours
Night shift
Weekend work
Bravo Foods
Windermere, FL
10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!