Restaurant Associate (Launch Family Entertainment Dearborn)

Job Description

Job Description

Job Description

Title: Krave Restaurant Associate
Reports to: Supervisor/Manager

About Launch:
Are you looking for a job you can have fun at? Are you looking for a fulfilling, rewarding
career where you can grow and thrive? Most of all are you looking for a career where
your creativity, integrity and diligence is valued? If you’ve answered yes, then you are
looking for a career with Launch!
At Launch we believe intreating our customers like long lost friends that we are excited
to see. We believe that families deserve to have an amazing guest experience while
creating unique memories that they will cherish.
We are a family entertainment company with locations across the United States. We
are continually expanding and are looking for individuals who like to think outside the
box, utilize their entrepreneurial skills, expand their horizons and grow with us.

The Position:
Oversee the safe operations of the Krave restaurant area while providing friendly,
responsive service to create an exceptional entertainment experience for our guests.
The Krave Associate’s attitude directly affects how Launch Family Entertainment as a
whole is perceived. Your main functions are to ensure that all health department &
company policies are being adhered to at all times, properly selling and processing
payments through the POS, and preparing and serving all food and beverage items to
guests.

Duties and Responsibilities:
● Prepare all Krave menu items using standard facility equipment and ensuring
● quality and efficiency and guest satisfaction.
● Assumes responsibility for quality of products prepared and served.
● Maintains the cleanliness of Krave to meet or exceed Health Department
● standards for cleanliness, food handling, and sanitation.
● Monitors stocks of ingredients and food items and assists with the preparation of
inventory supply orders if needed.
● Ensures the neatness, cleanliness and orderliness of the facility by sweeping,
mopping, stocking shelves, removing trash, etc.
● Properly store, label and date all products accordingly.
● Ensures that all items meet or exceed food safety standards.
● Presents a clean cut, neat, and professional image.
● Properly maintains and uses all equipment per manufacturer’s and company
specifications.
● Exhibits and encourages proper hygiene and sanitary practices.
● Maintains a friendly, courteous, and cheerful demeanor at all times.
● Provides assistance to other employees to contribute to the best overall
● operation of the park.
● Constantly cleaning all countertops and tables in the Krave seating area.
● Constantly pushing in chairs and straightening up the Krave seating area.
● Perform other duties or roles as assigned by management or needed by the
business.
Qualifications:
● Willingness to be a team player and hard worker.
● High school diploma or equivalent preferred.
● Prior experience in the kitchen is preferred but not necessary.
● Must be able to communicate clearly with supervisors and managers but
especially with guests.
● Must understand and reinforce the Launch culture.
● Be able to reach, bend, stoop, and frequently lift up to 40 pounds.
● Be able to work in a standing position for long periods of time (up to 10 hours).
● Able to see clearly (with or without glasses) to read, interpret, and understand
recipes, menus, food orders, packing slips, etc.
● Able to hear and speak effectively.
● Able to sense degrees of temperature.
● Must be outgoing and able to interact and engage with all guests to enhance
guest experience.