Data Operations Technician

Job Description

Job Description

Data Operations Technician

Location: Hybrid – Bothell, WA
Schedule: Monday–Friday | 8:00 AM–4:30 PM
Hybrid Schedule: Tuesday & Thursday in office; remaining days remote
Pay: $33.65–$40.86/hour ($70,000–$85,000 annually)
Job Type: Full-Time
Start Date: ASAP

About the Role

We are seeking a Data Operations Technician to join our team and play an important role in keeping data accurate, organized, and flowing smoothly across our operations.

This is a fast-paced, high-volume data operations position where priorities can change quickly. You may be working on multiple tickets at once when a new, higher-priority request comes in. The ideal candidate knows how to multitask, quickly pivot, stay organized, and maintain a high level of accuracy even when the workload changes throughout the day.

This role is also client-facing, so professional communication, accountability, and attention to detail are critical.

This is an excellent opportunity for someone with a background in Data Operations, Data Analytics, Data Analysis, or a related field who wants to continue developing their skills and eventually expand into broader Data Management responsibilities.

What You'll Do

• Process, validate, and maintain incoming and outgoing data files
• Use SQL/SQL Server to write queries, extract data, and analyze information
• Use Microsoft Excel to organize, review, analyze, and reconcile data
• Create and work with Excel formulas and PivotTables
• Review data for accuracy, completeness, duplicates, and discrepancies
• Investigate data issues and determine appropriate solutions
• Manage a high volume of tickets, emails, and requests while meeting established deadlines
• Monitor multiple tasks simultaneously and prioritize work based on urgency and SLA requirements
• Communicate with clients and internal teams regarding data and operational issues
• Document issues, processes, and corrective actions
• Assist with reporting and data-related workflows
• Support new data feeds, system changes, testing, and process improvements
• Maintain confidentiality and follow data security and compliance procedures
• Contribute to the continued development of data operations and broader data management processes

What We're Looking For Required

• 2+ years of experience in Data Operations, Data Analytics, Data Processing, or a closely related field
• Strong Microsoft Excel skills, including formulas, PivotTables, sorting/filtering, and data analysis
• Strong SQL/SQL Server experience with the ability to write queries, extract data, and analyze results
• Exceptional attention to detail and a strong commitment to data accuracy
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to manage a high volume of emails, tickets, and competing priorities
• Strong organizational and multitasking skills
• Ability to adapt and pivot quickly when priorities change
• Ability to maintain accuracy while working in a fast-paced environment
• High degree of professionalism and accountability
• Comfortable working in a collaborative, client-facing environment

Preferred

• Experience with Tableau or other reporting/data visualization tools
• Experience with data reconciliation, data quality, or data integrity
• Experience supporting data feeds or file transfers
• Experience in financial, legal, healthcare, or another highly regulated industry
• Associate degree in IT, Computer Science, Business, Data Analytics, or a related field

Equivalent experience may be considered in place of a degree.

Why Join Us?

This role offers the opportunity to build on your existing data operations and analytics skills while developing toward broader data management responsibilities .

If you enjoy working with data, solving problems, using SQL and Excel, and staying organized in a fast-moving environment, this could be a great opportunity to grow your career.

The Ideal Candidate Is:

Detail-oriented. You catch the small things others miss.

Analytical. You know how to query data, investigate discrepancies, and find answers.

Organized. You can keep track of multiple open tickets and tasks without losing sight of deadlines.

Adaptable. You can pause one task, pivot to something more urgent, and return to your original work without missing a beat.

A strong communicator. You can work professionally with clients and teammates and keep people informed.

Accountable. You take ownership of your work and make sure it's accurate before moving on.

#CB #P1 #P2

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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