Director of Clinical Documentation Improvement

Overview Under general direction, will be responsible for defining the strategy, operational framework, and service delivery model for inpatient CDI offerings. This role requires a deep understanding of acute care clinical documentation, DRG methodologies, coding guidelines, and regulatory requirements. Responsibilities Develop and implement a comprehensive strategic plan for the inpatient/acute care CDI division, aligning with the company’s overall growth objectives. Define the scope of services, target market, and competitive differentiation for our CDI offerings. Establish key performance indicators (KPIs) and metrics to measure the success and impact of the CDI division. Operational Leadership & Team Building: Lead the recruitment, onboarding, training, and development of a high-performing CDI team, including CDI specialists, managers, and potentially coding professionals across the US, India, and the Philippines. Establish clear roles, responsibilities, and performance expectations for team members in different locations. Implement effective communication strategies and collaboration tools to foster a cohesive and productive global team environment. Provide ongoing coaching, mentorship, and performance management to team members. Service Delivery & Quality Assurance: Define and implement best-practice CDI workflows and processes for inpatient/acute care settings, focusing on DRG reviews and accurate reimbursement. Ensure compliance with all relevant coding guidelines, regulatory requirements, and client-specific protocols. Develop and implement robust quality assurance programs to monitor the accuracy and effectiveness of CDI reviews. Collaborate with technology teams to identify and implement CDI software and tools to enhance efficiency and effectiveness. Client Relationship Management: Serve as a subject matter expert and point of escalation for client-related CDI inquiries and concerns. Build and maintain strong relationships with key client stakeholders, understanding their specific needs and challenges. Establish and customize key performance indicators (KPIs) and metrics to measure the success and impact of the CDI solution for each client. Participate in client presentations and business development activities as needed. Work closely with the sales and account management teams to support the growth of the CDI division. Financial Performance & Reporting: Manage the budget and financial performance of the CDI division, ensuring profitability. Qualifications Must train 15 – 18 offshore IP DRG coders to pass their CCDS certification. They must work a shift that matches that of the offshore staff (likely a night shift). Extensive experience is required. Employment Details Seniority level: Director Employment type: Full-time Job function: Management Industries: Hospitals and Health Care and Outsourcing and Offshoring Consulting #J-18808-Ljbffr