Customer Service Representative - Store

About Us:




Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.




As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities

Provides customer engagement in positive and approachable manner.

Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

Independently stocks shelves and recovers merchandise in the store.

Accurately handles customer funds and processes transactions using the POS system.

Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

Performs all other duties as assigned in order to maintain an effective and profitable store operation.

At Dollar Express, we believe a diverse workforce makes a difference.

We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.