Reception

The Receptionist Support serves as the first point of contact for patients, vendors, and staff. This role manages front‐desk operations, provides administrative support across departments, and ensures a smooth, professional, and compliant workflow within the office. The ideal candidate is organized, customer‐focused, and able to manage multiple responsibilities in a fast‐paced healthcare environment. Key Responsibilities Greet patients and visitors, provide check‑in assistance, and maintain a welcoming front‑office environment. Answer and route incoming calls; respond to general inquiries with professionalism and accuracy. Collect, scan, and organize patient documents, including IDs, insurance cards, receipts, and medical forms. Maintain the front‑desk ensuring all patient receipt copies are filed daily for management review. Support scheduling activities, including appointment confirmations, rescheduling, and communication with clinical staff. Assist with insurance verification, benefit checks, and documentation requests as needed. Prepare daily logs, reports, and communication summaries for leadership. Coordinate incoming deliveries, mail distribution, and vendor check‑ins. Maintain supply inventory and place orders when needed. Assist with basic payment collection and receipt reconciliation. Support compliance workflows by ensuring accurate documentation, proper patient communication, and adherence to company policies. Provide general administrative support to management and other departments as assigned. Qualifications High school diploma or equivalent required. Prior experience in healthcare, DME, medical office, or customer service preferred but not required. Strong communication, organization, and multitasking skills. Proficiency with office multi‑line phone systems. Ability to maintain confidentiality and handle sensitive information appropriately. Professional, friendly, and dependable work ethic. #J-18808-Ljbffr Patient Solutions LLC