Administrative Assistant - Plumbing Service

ABOUT US

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Click the link below to watch a short video about S.A. Comunale.

JOB SUMMARY

Provide administrative support to the Plumbing Service Department, including general clerical tasks, project‑based work, and backup support for dispatching and payroll. Maintain a professional company image through in‑person and phone interactions. The role requires strong attention to detail, accuracy in data entry, clear communication, and the ability to work efficiently in a fast‑paced, multi‑tasking environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Perform general clerical duties, including photocopying, mailing, filing, taking meeting minutes, and scheduling appointments.
• Train within the Plumbing Service Department on operations and sales for small contract work, service calls, and preventive maintenance agreements.
• Provide pricing to customers regarding services
• Perform basic accounting functions such as billing, accounts receivable, accounts payable.
• Provide backup support for payroll by entering weekly payroll for field technicians and shop employees.
• Collaborate with team members to ensure excellent customer service from order through delivery.
• Follow all company processes and complete required paperwork accurately and on time.
• Maintain ongoing communication with the Plumbing Service Manager, Service Technicians, and Executive VP of Mechanical.
• Generate PCO tickets; enter, reassign, confirm, and release purchase orders.
• Create and track submittals and O&M manuals throughout each project.
• Assist the Service Plumber to improve productivity and efficiency.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED is required.
• 3+ years’ clerical or administrative experience is required.
• Previous experience in the construction industry is a plus.
• Advanced Education is a plus.
• Significant knowledge of Microsoft Office Software (i.e. Word, and particularly Excel) and Adobe Acrobat is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to prioritize in a fast-paced multi-task environment is required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, walk, reach with hands and arms, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The strength rating for this position is classified as sedentary work which entails exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to life, carry, push, pull, or otherwise move objects. Sedentary work involved sitting most of the time, but may involve walking or standing for brief periods of time. Operation of a computer, telephone, hand calculator, and copiers/fax machine is required. Understanding simple math, simple memos, technical drawings, layout work, and business letters is required. Writing simple memos and summaries is required.