Senior CX Operations Engineer: AI & Automation

Quo is seeking a Senior Operations Engineer, CX to design and optimize tech-enabled customer experience systems. You’ll lead cross-functional projects that improve efficiency, scale, and reliability across CX, Operations, Product, Engineering, and Data. You’ll build AI-assisted tools, automate workflows, and establish governance while measuring impact through metrics like resolution rate, time savings, and customer satisfaction. This is a remote-first role with equity and comprehensive benefits. #J-18808-Ljbffr Openkrill