Business Systems Analyst (Admissions & Records)

Business Systems Analyst (Admissions & Records) Job ID: 322740 Location: GateWay Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $68,850.00 - $89,505.00/annually, DOE Grade 118 Work Schedule Monday – Friday, 8am – 5pm; Summer Hours: Monday – Thursday, 7am – 6pm. Some evenings and weekends may be required. This position may allow for a remote work day. Work Calendar 12 Months Job Summary The Business Systems Analyst for Admissions and Records supports the optimization of student information systems and operational processes by analyzing business needs, resolving system issues, and implementing technology-driven solutions. The role develops reports, ensures data integrity, manages system access, and collaborates with stakeholders to improve efficiency, compliance, and service delivery. Additionally, the analyst provides training, supports system implementations, and contributes to strategic initiatives within Enrollment Services. Essential Functions 25% Project Strategy, Systems Implementation & Reporting: Leads development of project documentation, defines strategy, scope, resources, and timelines for Admissions & Records initiatives, identifies operational and system gaps, designs and implements technology, process, and staffing solutions, facilitates system implementations including UAT, develops SSRS reports, administers and supports systems including Dynamic Forms, Laserfiche, SIS, and SLMS, delivers staff training and onboarding, and provides departmental supervision as needed. 25% Business Analysis & Process Improvement: Analyzes and documents business processes, workflows, and system impacts to identify inefficiencies and risks within Admissions and Records. Interprets regulatory requirements, provides guidance on policies, compliance, and best practices, troubleshoots SIS issues, resolves escalated cases, and addresses data anomalies, researches emerging technologies, and recommends and implements improvements. 20% Systems Administration & Security: Manages SIS and SSRS security administration, including user access provisioning, role alignment, and account lifecycle management; ensures appropriate access controls; supports operational planning, budgeting, and technical problem resolution. 15% Data Analysis & Integrity: Analyzes SIS data to support reporting, compliance, and strategic decision‑making; monitors and maintains data integrity; identifies and resolves discrepancies within SIS. 15% Leadership, Training & Stakeholder Support: Provides support to committees and cross‑functional teams through research, reporting, and presentations; facilitates meetings and delivers training on SSRS and system usage; contributes to organizational initiatives and performs additional duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in information technology or related field and two (2) years of business systems analysis experience including business process design, business requirements definition, or workflow documentation and/or acceptance testing within Admissions & Records or another student services department. OR an equivalent combination of the conferred degree, education, certification, and directly related full‑time work experience sufficient to perform the essential duties. Desired Qualifications

• A) Three (3) years of experience working in Admissions, Records, Enrollment Services, or a Registrar's Office within higher education, including at least two (2) years in a community college setting.
• B) Three (3) years of hands‑on experience with a Student Information System such as PeopleSoft and reporting tools (Tableau, SSRS, SQL, dashboards).
• C) Three (3) years of experience with student records processes, including registration, residency determination, transcripts, FERPA regulations, and related policies and procedures.
• D) Three (3) years of experience documenting business processes, training end users, and providing functional or technical support, including troubleshooting system issues.
• E) Experience managing system access, security roles, and user provisioning, and supporting document management or workflow platforms (Laserfiche, Dynamic Forms).
• F) At least one (1) year of programming or query experience using SQL, Microsoft SQL, or Oracle, and experience with local, state, and federal regulations.
• H) One (1) year full‑time relevant MCCCD experience during the previous two years (internal candidates only).

Special Working Conditions May be required to travel or be assigned to all MCCCD locations. May be required to work evenings and weekends. May be required to work at multiple sites days, some evenings or weekends. May require prolonged periods of viewing a computer screen. May require lifting objects weighing up to 25–50 lbs. MCCCD does not sponsor individuals for any type of work visas. Benefits Nationwide Medical, Dental, and Vision Coverage. Paid Time Off: Vacation, Sick Leave, and Personal Time. 20 Paid Observed Holidays. Company‑paid Life Insurance, AD&D, and Short‑Term Disability plans. Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer‑matching contributions. Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b). Tuition Reimbursement for employees and dependents. Annual Professional Development Funding. Flexible Work Schedules. District‑Wide Wellness Program with workshops and webinars. Monthly Health & Wellness Calendar and Newsletter. Virta Diabetes Reversal Program and Support Groups. Employee Assistance Program (EAP). Sight‑On‑Site Eye Care Services. Pre‑Retirement Planning Events. Qualified Employer for Public Service Loan Forgiveness. Additional Requirements Certified Business Analysis Professional (CBAP). Certification of Capability in Business Analysis (CCBA). Project Management Professional (PMP). Certified Associate in Project Management (CAPM). Data & Technical Certifications. EEO, Title IX, & Clery Act Maricopa County Community College District will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status, or genetic information. The District is an Equal Opportunity Employer. Title IX prohibits exclusion based on sex; incidents of misconduct should be reported to the college Title IX Coordinator. The Clery Act requires disclosure of crime on and around campuses. Posting Close Date Open until filled. First Review May 26, 2026. #J-18808-Ljbffr Maricopa Community College district