Business Unit Manager

Job Description

Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.

You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.

What You’ll Do

• Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth

• Own strategy and execution for large, complex customer accounts

• Manage RFQs, pricing strategy, and tailored logistics solutions

• Partner with Sales to transition new business into long-term, scalable accounts

• Serve as the primary escalation point for customer communication and issue resolution

• Build and execute strategies to increase revenue, retention, and customer satisfaction

• Conduct regular strategy calls with customers and internal leadership

• Track, manage, and exceed KPIs, benchmarks, and financial targets

• Drive continuous improvement across processes, performance, and service delivery

• Collaborate with executive leadership on company-wide growth initiatives

What We’re Looking For

• 1–3 years of experience in a freight brokerage or logistics environment

• Leadership experience or readiness to step into a people management role

• Strong ability to operate in a fast-paced, high-accountability environment

• Experience with or ability to quickly learn TMS and CRM platforms

• Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)

• Excellent communication, organization, and problem-solving skills

• Positive, professional mindset with a strong work ethic

Why Join Circle Logistics?

• Leadership ownership with autonomy to run and grow your pod

• Direct impact on revenue, strategy, and customer success

• Clear path for career advancement in a high-growth organization

• Relocation assistance to support your move to Fort Wayne, IN

• Collaborative, competitive, and growth-driven culture

If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more.

Qualifications:
Qualifications

• High School diploma or GED required

• Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred

• 1–3 years of experience in a freight brokerage or logistics environment

• Leadership experience or readiness to step into a people management role

• Strong ability to operate in a fast-paced, high-accountability environment

• Experience with or ability to quickly learn TMS and CRM platforms

Additional Information

All your information will be kept confidential according to EEO guidelines.