IT Field Engineer

Job DescriptionJob DescriptionHadrian - Manufacturing the FutureHadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost. Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built. Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen. If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for.The RoleHadrian is building and expanding factories and offices across the country. We're looking for a Technical Field Engineer to be the hands-on lead who gets a new site ready for people to work. You'll stage and install infrastructure hardware, kit out offices with workstations and conference rooms, configure AV systems and Windows and Linux devices, and manage low-voltage and electrical vendors on site, spotting mistakes and directing corrections before we accept the work.You'll work as a pair with our IT Infrastructure Project Manager, Site Buildouts. The PM owns requirements, design, budget, vendor contracts, and the overall schedule. You own execution on the ground: getting hardware installed, managing the trades day to day on an active construction site, and proving that what was designed actually works. You're the PM's eyes and hands on site, and what you learn in the field shapes the standards for the next build.You'll also work closely with our infrastructure and network engineers. They configure the network and server equipment; you rack, power, cable, and patch it, give them hands on site during turn-up, and know enough networking to help find and fix problems fast. You'll also work alongside Factory Development as machinery goes in, and with the central IT and helpdesk teams who will run the site after handoff.We expect you to automate what you can. You'll write scripts to make device setup repeatable, and use AI tools every day to work faster and smarter.This is a full-time, hands-on, travel-heavy role based at our Torrance, CA HQ or our Mesa, AZ factory. It reports to David Chen, Director of IT.What You'll DoDeployment Planning & StagingTurn an approved design and bill of materials into a hands-on deployment plan: install sequence, staging, and cutover stepsReceive, inventory, and stage hardware; image and prepare workstations and devices before they go to siteManage shipping and receiving of IT materials across sites and keep asset inventory accurateInstallation & Office Kit-OutRack, mount, and power network and server equipment in MDFs and IDFs, including UPSs and PDUs, and support infrastructure and network engineers on site as they configure and bring it onlinePatch and connect network, server, endpoint, and AV hardware over copper and fiber, following port maps and labeling standardsKit out offices: install workstations, monitors, docks, printers, and peripherals so people can sit down and work on Day 1Configure and deploy Windows and Linux devices, including workstations, shop-floor PCs, and kiosks, using Hadrian's MDM and provisioning toolsInstall, configure, and test conference room and AV systems (Teams Rooms, Logitech, Crestron, Q-SYS, or similar)Work with integrators and Security to install and connect cameras, access control, and other security devicesLine up daily deployment work with Factory Development as machinery is installedOn-Site Vendor Management & InspectionManage low-voltage and electrical vendors on site day to day: watch work as it happens, spot mistakes early, and direct corrections in the field within the scope the PM has setInspect the final work of cable technicians and electricians before acceptance: terminations, labeling, cable dressing, fiber and copper test results, rack grounding, UPS and rack power, and outlets at workstations and equipmentLog deficiencies on a punch list and verify fixes before sign-offServe as the on-site IT point of contact between PM site visits, coordinating daily with trades and integrators on access, sequencing, and handoffsFlag anything that changes scope, cost, or schedule to the PM in real time, with photos and notesValidation & Go-LiveValidate connectivity, wireless coverage, AV, and endpoints with the network and infrastructure engineersTroubleshoot drops, patching, PoE, and basic connectivity issues, and escalate configuration issues to the right engineerEnforce Hadrian's security tooling on deployed devices (EDR, MDM, and IAM), and support CMMC Level 2 and CUI handling at applicable sitesProvide hands-on support at go-live and through the first weeks of operation, then hand off cleanly to local and central ITAutomation & AIWrite and maintain PowerShell, Bash, and Python scripts to automate device provisioning, configuration, and post-install validation checks, and keep them version-controlled in GitUse AI tools in your daily work to write and debug scripts, troubleshoot issues, and draft runbooks and documentation fasterField DocumentationCapture field data as you build (photos, red-lines, rack elevations, port maps, and device records) so the PM can finalize the as-built record in ConfluenceWrite and maintain deployment runbooks and playbooks, and feed field lessons back into the PM's standards and templatesWhat We're Looking For6+ years of hands-on IT deployment, field engineering, or desktop and AV support experienceHands-on experience racking, mounting, powering, and patching equipment in MDFs, IDFs, or data centersStrong knowledge of Ethernet (Cat6/Cat6A) and fiber (single-mode and multimode) cabling, connectors, patching, and testingWorking knowledge of power for IT: UPSs, PDUs, circuits, and outlet and receptacle typesUnderstanding of how low-voltage and electrical trades do their work, enough to spot mistakes, direct corrections, and inspect and accept their workComfortable navigating an active construction site safely, with experience managing vendors on siteAble to read blueprints and construction and low-voltage drawings, install to plan, and red-line changesSolid networking knowledge (VLANs, DHCP, DNS, PoE, and Wi-Fi) and the ability to troubleshoot connectivity and work closely with network engineersExperience configuring and imaging Windows and Linux devices, and managing endpoints with Intune, Mosyle, or FleetDM, plus familiarity with Okta and EDR toolingSolid scripting skills in PowerShell, Bash, and Python. You've automated real deployment or provisioning work, not just run other people's scriptsComfortable with Git for version control and Visual Studio or VS Code for writing and debugging codeUse AI tools (such as Claude, ChatGPT, or Copilot) as part of your daily workflow, with good judgment about checking outputs and following data-handling rulesExperience setting up and configuring conference room and AV systemsExperience kitting out offices: workstations, peripherals, printers, and meeting roomsStrong field documentation habits: photos, red-lines, rack elevations, and runbooksHigh degree of independence and ownership. You raise issues early and drive them to resolution without waiting to be askedComfortable operating as a mobile extension of a distributed teamManufacturing or industrial environment experience strongly preferredWhat Will Set You ApartExperience standing up greenfield sites or new officesExperience deploying IT for manufacturing or production lines (OT, shop-floor devices) alongside machinery installsHands-on experience with access control, video surveillance (VMS), and building sensor platforms such as Verkada or GenetecCertifications such as CompTIA A+ or Network+, AVIXA CTS, Crestron or Q-SYS, BICSI Installer or Technician, or FOA CFOTPrior work as a low-voltage technician, cable installer, or electricianExperience building AI-assisted workflows or agents to automate IT tasksAerial lift or forklift certification, or OSHA 10/30CMMC, ITAR, and CUI handling experiencePhysical & Operational RequirementsBased at our Torrance, CA HQ or Mesa, AZ factory, with extensive travel to sites, roughly 50%+ depending on project phaseAbility to lift and move networking and IT equipment (~50 lbs), climb ladders, and work from liftsComfortable working in data centers, equipment rooms, active construction zones, and manufacturing floors, wearing required PPE and following site safety rulesOccasional after-hours and weekend work during go-lives and cutoversCompensationFor this role, the target salary range is $124,000- $174,000 (actual range may vary based on experience).This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.Benefits for Full-time Employees Medical, dental, vision, and life insurance plans for employees 401kRelocation support may be provided for certain situations, based on business need.Flexible vacation policyEquity ITAR Requirements To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Use of AI in hiring Hadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy. Consideration of Criminal History Hadrian will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment. Hadrian Is An Equal Opportunity Employer Hadrian does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.Compensation Range: $124K - $174K