Provider Partnerships Manager - Chicago, IL

Job Description

Job Description

We're looking for a Provider Partnerships Manager based in the Chicago, IL area to join our Growth team. This is a full-time position that requires onsite presence at physician offices throughout the Chicago area. As a PPM, you'll spearhead initial outreach to physician practices, developing relationships that help families access critical mental health care. This role reports directly to the Head of Growth and offers the opportunity to contribute meaningfully to the expansion of Manatee's partner network. 

Key Details:

• Location: Chicago, IL (required)
• Hours: 40 hours per week
• Work Environment: Field-based role with regular in-person meetings at physician offices, health systems, and pediatric provider groups throughout Chicago
• Employment Type: Full Time
• Requirements: This role requires regular travel within the Chicago metro area to visit client sites/physician offices. Reliable transportation is required.

Responsibilities:

• Field Sales & In-Person Meetings: Conduct regular onsite visits to physician practices, health systems, and pediatric provider groups throughout Chicago to build relationships and introduce Manatee's mental health solutions.
• Outbound Outreach: Execute cold calls and email campaigns to pediatricians, family medicine physicians, and health systems to introduce Manatee's mental health solutions and drive partnership growth.
• Relationship Management: Build meaningful connections with physician practices, serving as the primary liaison for onboarding new referral partners.
• CRM Management: Maintain accurate and up-to-date records of outreach, in-person meetings, and engagement activities in our CRM.
• Territory Management: Strategically plan and manage your Chicago territory to maximize face time with high-value prospects and partners.
• Strategy Collaboration: Work closely with the Head of Growth to refine outreach strategies, messaging, and tactics to improve physician engagement.
• Goal Achievement: Meet or exceed metrics for outreach, qualified meetings, and referral partnership growth.

An Ideal Candidate Has:

• Chicago-based location (required for daily field visits to physician offices)
• 1-3+ years of relevant experience in business development, sales, or customer success (healthcare or field sales experience is a huge plus)
• Field sales experience: Comfortable with in-person selling and building relationships face-to-face in professional settings
• Strong communication skills: You're an energetic communicator both in-person and on the phone, an active listener, and a persuasive writer
• Professional presence: Able to represent Manatee credibly and professionally in physician offices and healthcare settings
• Proficiency with tools: Prior experience with Hubspot or similar CRM systems is preferred
• Self-management skills: You can effectively manage your own schedule, territory, and time working independently in the field
• Collaborative and self-starting attitude: You thrive in fast-paced environments, are comfortable with autonomy, and are eager to contribute to team goals
• Mission-driven perspective: You're passionate about improving mental health care for families and excited to align with Manatee's values

What Success Looks Like:

This role involves consistent territory coverage through regular face-to-face meetings at Chicago-area practices, building a strong pipeline of qualified physician partnerships via both in-person and remote outreach, and developing trusted relationships with practice administrators, physicians, and other healthcare decision-makers, all while achieving weekly and monthly metrics for meetings, partnerships, and referral growth.

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