Senior Office Assistant, 202, Records/Property

Salary: $14.76 Hourly
Location : Laredo, TX
Job Type: Full-time
Job Number: A262320-2
Department: Police (23)
Division: Records
Opening Date: 10/22/2025
Closing Date: Continuous


Job Description
Reposted: 06/01/2026

Provides administrative support to one or more City departments. Answers phone calls, schedules appointments, assists with benefits applications, and prepares reports.
Essential Functions/ Job Competencies/ Physical Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Oversees administrative processes, such as payroll, accounts receivables/payable, leases, grant management, invoices, requisitions, work orders, etc.; maintains and distributes supplies and inventory.
• Gathers data, compiles reports, and disseminates information; maintains records and documentation.
• Processes payroll for department employees.
• Provides customer to services to incoming phone calls, walking customer, service window
• Coordinates program(s) or processes within department, including intake, approval, processing, and reporting, in addition to preparing related policies and procedures.
• Will be required to drive a City vehicle for City business use.
• Performs other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:

• Knowledge of modern office procedures and methods including computers and applicable software, such as AS400, Microsoft Office and Records Management Systems
• Knowledge of English grammar, spelling, and punctuation
• Knowledge of bookkeeping, cash handling, and arithmetic
• Knowledge of program requirements
• Knowledge of advanced clerical practices and procedures
• Knowledge of City of Laredo policies, procedures, and ordinances

Skills and Abilities:

• Skill in planning, organization, and time management
• Skill in customer service delivery
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in conflict resolution and problem solving
• Ability to organize data, prepare reports, and maintain records
• Ability to build and maintain effective working relationships with others.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations Position will require the employee to work in the following types of work environments


Never

• Construction site
• Confined space

Seldom

• Outdoor environment
• Street environment (near moving traffic)

Sometimes

• Vehicles
• Warehouse environment

Frequently

• Office or similar indoor environment

Exposures Position will require the employee to be exposed to the following environmental elements

Never

• Individuals who are hostile or irate
• Individuals with known violent backgrounds
• Extreme cold (below 32 degrees)
• Extreme heat (above 100 degrees)
• Communicable diseases
• Moving mechanical parts
• Fumes or airborne particles
• Toxic or caustic chemicals or substances

Seldom

• Load noises (85+ decibels such as heavy trucks, jack hammers, construction)

Travel

Position will require the employee to travel

Never:

• National travel
• International travel

Seldom:

• Local travel
• Regional travel

Minimum Qualifications
Required Education and Experience

• High School diploma or G.E.D. equivalency
• At least two (2) year of experience in office work

Valid Licenses and Certifications
Required Licenses and Certifications:

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at View phone number on click.appcast.io two days prior to the scheduled interview and/or test if applicable
City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.
The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees:

• 10 days of paid vacation per year
• 6 1/2 days sick leave per year
• Pension plan
• 16 paid Holidays
• Paid health *
• Dental plan *
• Life insurance *

*30 day waiting period

For a full description of our benefits, please visit our website at: under Employee Benefits
01


Are you a current regular full-time or part-time City of Laredo employee?

• I am a full-time City of Laredo employee
• I am a part-time City of Laredo
• I am not a full-time or part-time City of Laredo employee

02


What is your highest level of education?

• Some High School
• High School Diploma or G.E.D. recognized by the Texas Education Agency or a regional accrediting agency
• 30 completed college hours (credits) from an accredited college or university
• 60 completed college hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD from an accredited college or university
• Juris Doctor from an accredited college or university
• Other Post Graduate Degree from an accredited college or university
• None of the above

03


Do you have at least two (2) years of office work experience?

• Yes
• No

04


From the experience you provided on your application, list the name of the agencies you performed office work with: Note: Do not answer this question with "See Resume" or "See Application". Doing so will automatically disqualify your application from the process.
05


Select any of the following clerical items you have experience with:

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Adobe Acrobat
• Type-writer
• Answer Multifunctional Phones
• Personal Computer
• Computer Hardware and Software
• Filing
• Data Entry
• Cash, check, or money order handling (non-personal)
• Writing Memo's
• Payroll
• Customer Service
• Copy Machine
• Fax Machine
• Telephone Etiquette
• Research
• Record Management
• None of the above

06


I understand that failure to complete ALL sections of my application, including the "Driver License" (if appicable), "Education", "Work Experience", "Certifications and Licenses" (if applicable), "Agency-Wide Questions", and "Job Specific Supplemental Questions" will result in my application not being processed.

• I have read and understood the above information.
• I have read and do not understand the above information. I will contact the Human Resources Department for further explanation.

Required Question