Crew Member

Job Description

Job Description

Customer Service Position: Description:
As a member of the Huey Magoo’s restaurant operating team, our staff is responsible for creating a pleasant dining experience to all Guests by providing quick and friendly service, as well as maintaining a clean and orderly work station.

Requirements:

Cashier/Food Runner:

• Huey Magoo’s Hospitality - Create an emotional bond with the guest by making a connection with them. Recognize opportunities to exceed a guest’s expectations, regardless of the circumstance. Display an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.

• Proper Image - Maintain a proper image through personal appearance, professional conduct, and in your area of responsibility by adhering to all of Huey Magoo’s policies and procedures. Most importantly, you are the face of our restaurant as you interact with our guests.

• Cash Accountability (front of house staff) - Ensure all cash and credit cards are collected and secure in the prescribed procedures.

• Menu – Have a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.

• Food Quality – Ensure all food items are prepared accurately and of high quality. Maintain standards for appearance and presentation according to system standards.

• Work Area & Cleanliness - Maintain appearance and stock of the condiment area, drink station, and takeout counter. Complete all assigned Server side work duties