CRM Executive (Data Analytics & Customer Experience) (Up to $4,400) #NJA
$4,400 per monthRecruit Express
The Job Manage and support ownership benefits and loyalty programs, including partner coordination and customer sign‑ups. Manage Customer Relationship Management (CRM) and Customer Feedback Management (CFM), ensuring timely acknowledgement, tracking, escalation, and closure of customer cases in Salesforce. Act as a coordination point for customer feedback across Sales, Service, Parts, Management, Legal, and Brand Principals. Support CRM and customer experience process improvements through data review and analysis. Provide administrative and operational support for marketing, customer service activities, and events. Perform other ad-hoc duties as assigned. Who We're Looking For Diploma or Degree in Business, Marketing, Communications, Data Analytics, or a related field Experience in CRM, customer experience, data analysis, or customer service operations is an advantage Comfortable working with data, systems (e.g. Salesforce), and multiple stakeholders #J-18808-Ljbffr Recruit Express
Vacancy posted 3 days ago
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