Quality Control Technician

Quality Control TechnicianOur Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.We are on a journey of continuous growth – now looking for our next star – a passionate Quality Control Technician. This position reports to the Quality Manager and will work in Stuart/Port St Lucie, Florida.About the PositionAs Quality Control Technician of the Stuart/Port St Lucie team, you will be involved in improving customer satisfaction results through resolution of complaints, driving policy, processes, and individual performance improvement through quality audits, reporting and employee development processes. The Quality Technician should be able to communicate ideas well and connect business needs to solutions.Your Main ResponsibilitiesAssist in providing Quality and EHS documentation as needed according to the ISO frameworkIdentifying and resolving quality and process problems using quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies, etc.Identify trends and make recommendations based on data collected for process and product improvementsAdministration of company calibration programAssist Tech Services Department with diagnosing and resolving quality related issues as neededWork alongside personnel in warranty department and assist with processing return and repair products in addition to warranty claimsAssist in support of engineering, purchasing strategies and other activities as requiredAssist production with quality issuesWork with purchasing department and vendors to resolve/improve supplier-quality issuesWork with suppliers and purchasing regarding purchased parts as related to qualityMembership on the Safety CommitteeMaintain ISO certifications, the MRB process, calibration program, and assist to identify and resolve quality, environmental, and health & safety issuesInternal audits of processes and proceduresAdditional responsibilities will include assisting the Tech Service and Sales departments to respond to quality concerns and performing technical analysisOther duties as assignedWhat Do We Offer?You are offered an interesting role in a dynamic, fast-paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.Medical/Dental/Vision InsuranceEmployee Assistance Program (EAP)Disability insurance (STD/LTD)401 (k) with company matchPTOCompany defined holidays and two floating holidays for you to use as you choosePaid maternity/paternity leaveTuition assistanceMembership reimbursement (wholesale club and gym)Employee discounts on our incredible productsOpportunities to make an impactSkills & RequirementsA suitable background would be a solid experience within Quality Control and manufacturing as well as the following qualifications and experiences:High School diplomaExperience with electronic ignition systems and components a plus2-5 years of experience in a quality control position, preferable in an electrical or electronics manufacturing settingCapable, energetic individual able to work with a cross-functional team to ensure product and process conformanceOrganized team player who can take initiative and work according to department prioritiesQuality and customer-focused, self-motivatedDedication to continuous improvementIntermediate skill in MS Office (PowerPoint, Outlook, Word, Excel)Basic understanding of statistical analysisMust be able to sit or stand for extended periods of time, lift up to 50 lbs, and perform other basic physical demands of the position as neededTo be successful in this role, we believe that you possess the following skills, competencies & characteristics:Strong problem solvingAbility to work well independently and as part of a teamStrong written and verbal communication skillsExemplary standards of ethics, integrity, and accountabilityDetail oriented with strong organizational skillsMust have the ability to work under pressure and meet deadlinesSense of urgency and self-motivationDometic's Core ValuesTo thrive and succeed in this role, you understand the importance of our core values – Together We Build Our Future, We Play to Win, We Embrace Change and We Walk the Talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.Are you our next star? Then we would love to see your application. Selection is being made on a running basis.Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.