Student Financial Services Counselor

Job Type Full-time Description Thomas College, located in beautiful Waterville, Maine, is definingwhat it means to be the College of the Future. With a strongcommitment to innovation, career readiness, and communitypartnerships, Thomas College is consistently ranked by U.S.News & World Report as one of Maine’s top colleges forsocial mobility. Our distinctive Guaranteed Job Program™,accelerated undergraduate degrees, and flexible graduate programsempower students to advance faster in business, entrepreneurship,education, technology, applied STEM, and arts & science fields.At Thomas, belonging isn’t a buzzword; it’s a promise. We create a supportive, welcoming environment where every student is seen, valued, and prepared to thrive in a rapidly changing world. Formore information visit Thomas.edu. The SFS Counselor is accountable for ensuring that all aspects ofstudent billing and accounts are processed accurately, efficiently,and in compliance with institutional policies and federalregulations. This role has extensive contact with students,families, and campus partners and plays a critical part insupporting student success through timely and transparent accountmanagement. The qualified candidate works daily with students and families toresolve outstanding balances and establish payment plans. Maintainup-to-date knowledge of options and resources available to helpstudents meet their financial obligations. Prepares and maintains accurate student bills, including monthlybilling cycles. Collaborates with the Controller’s office to ensureaccurate reconciliation and reporting. Monitors outstanding balances and communicate regularly withstudents no longer enrolled. Ensures timely documentation andcollection of funds from external partners. Associate’s degree required; Bachelor’s degree preferred. Two ormore years of experience in student accounts, bursar operations,billing, collections, or related financial operations stronglypreferred. Strong technical skills with student informationsystems, financial databases, and Microsoft Office Suite. Excellentcommunication skills with the ability to provide clear, empathetic,and professional service to students and families. Thomas offers a competitive benefits package to include: Medical insurance dental insurance life insurance disabilityinsurance 6% 403(b) matching plan paid vacation paid sick leave thirteen paid holidays on-site gym meal discounts and freetuition for employees spouse and dependent children Interested applicants should submit a cover letter, resume and names of three professional references. Please include an emailaddress on your application materials. Thomas College is an equal opportunity employer. Thomas College's mission is to prepare students for success intheir personal and professional lives, and for leadership andservice in their communities. Salary Description $48,000 to $54,000 #J-18808-Ljbffr