Director of Professional Services
Goodwin Recruiting
A growing technology company is seeking a Director of Implementation & Professional Services to lead client onboarding, implementation, integrations, and training. This is a high-impact leadership role for someone who can own the full post-sale implementation process, improve delivery standards, and help clients achieve successful go-live outcomes.
What You'll Do- Lead the full client implementation process from kickoff through go-live
- Manage timelines, scope, deliverables, and client expectations
- Oversee technical integrations with client systems and third-party platforms
- Build and improve onboarding, training, documentation, and enablement processes
- Lead, coach, and develop a small Professional Services team
- Serve as the escalation point for complex implementation issues
- Partner with Product, Engineering, Sales, and Customer Success to improve the client experience
- Track and report key metrics such as time-to-go-live, implementation success, CSAT, and scope variance
- 7+ years of experience in implementation, onboarding, professional services, or similar client delivery roles
- 5+ years of leadership or team management experience
- Solutions Architecture
- Strong experience managing complex software or technology implementations
- Hands-on understanding of integrations, APIs, and third-party systems
- Ability to manage multiple stakeholders and keep projects on track
- Strong client-facing communication and problem-solving skills
- Experience improving processes, metrics, and team performance
- Comfort using AI, automation, or technology tools to improve implementation workflows
- Bachelor's degree preferred, or equivalent professional experience
- Experience with financial, operational, inventory, AP, or back-office platforms
- Experience with HubSpot or implementation tracking tools
- GUIDEcx experience is a plus
- Competitive salary
- Medical, dental, and vision benefits
- 401(k) with company match
- Unlimited PTO
- Paid leave programs
- Career growth and professional development
- Collaborative and supportive team environment
- Opportunity to build and improve a key department within a growing company
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of Professional Services in Dallas, TX vacancy
- ...visibility, and optimize spend across the enterprise. The Director, Implementation is a senior delivery leader responsible for... ...management. This role reports to the Senior Director, Professional Services (Americas) and partners closely with Customer Success, Sales...SuggestedWork at officeLocal areaFlexible hours3 days per week
EMBURSE INC
Dallas, TX2 days ago - ...Director Opportunity At Stout At Stout, we're dedicated to exceeding expectations in... ...Relentless Excellence. Both our client service and culture are second to none, stemming... ...for Directors to support our Business & Professional Services practice and join our growing firm...SuggestedWork at officeFlexible hours
Stout
Dallas, TX5 hours ago $155k - $244.99k
...as an independent CPA firm offering attest services, and its affiliated entities provide tax and... ..., operating under the AICPA Code of Professional Conduct and applicable laws and regulations. Business Development Director The Business Development Director is a senior...SuggestedFor contractorsLocal areaShift work- ...Job Description Job Description We are seeking an experienced Project Manager to join our team in the Professional Services department. The ideal candidate should have extensive experience in managing end-to-end project management activities, including vendor selection...Suggested
Forhyre
Dallas, TX14 days ago $123.2k - $193.6k
Role Overview Professional Services seeks a Senior Consultant to serve as a senior technical authority for enterprise messaging and email security architectures. This role partners with some of the world’s largest organizations to design, optimize, and operationalize resilient...SuggestedFlexible hours$70k - $80k
...Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. Professional Services team at Contentsquare is focused on accelerating time-to-value and driving meaningful outcomes for our customers. As a...Full timeRemote workWorldwideFlexible hours- This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset... ...0} minutes of inactivity. Job Description - North Texas Water Professional Services Leader (184595) North Texas Water Professional...Full timeLocal area
$85k
## Director of Custodial ServicesApplyremote type: In-Personlocations: Dallas, TXtime type... ...Job Description**Director of Custodial Service Salary Range: $85,000 - $100,000 (Based... ...a focus on exceeding expectations* **Professionalism:** Maintain a positive and professional...Work at officeShift workHHS
Dallas, TX3 days ago$725 per month
...Job Title Directs food service operations within the community including all food preparation... ...to grow your career through professional development, as well as ongoing programs... ...and themes in conjunction with Activities Director, Marketing Director and other administrative...Full timeTemporary workLocal areaShift workNight shiftAfternoon shift3 days per weekBrookdale Hockessin
Dallas, TX1 day ago- ...dynamic and compassionate leader to guide our Dialysis Services team. Position Overview As the Executive Director of Dialysis Services, you will oversee the... ...community, representing our dialysis services in various professional and public forums....RelocationRelocation package
University Health
Irving, TX23 hours ago - A leading engineering services firm is seeking a Collections Manager for their Dallas office. The role includes developing and executing... ...and proficiency with ERP systems. This position emphasizes a positive work culture and professional development. #J-18808-Ljbffr ArdurraWork at office
- ...Women’s Clinic is seeking a compassionate, mission-driven Director of Clinic Services who is passionate about serving women and families with... ...clients in person and by phone with compassion and professionalism Serve as a representative in the Speaker’s Bureau Contribute...Work at office
National Investment Center for Seniors Housing & Care
Dallas, TX23 hours ago - ...management on an assigned book of business, as well as guiding the Service team. If they are responsible for house accounts, they are... ...a long-term career in a specialized industry serving design professionals. The AE is responsible for a more complex book of business,...Work at office2 days per week
- ...Job Description Job Description Job Title: Assistant Junior Tennis Professional/Red Ball Coordinator Reports to: Director of Racquet Sports Position Type: Part-time/evenings and weekends Position Overview: We are seeking an energetic and motivated...Hourly payPart timeSummer workFlexible hoursWeekend workAfternoon shift
Dallas Athletic Club
Dallas, TX1 day ago - Director Heart and Vascular Service Line Are you looking for a rewarding career with top-notch benefits? We are looking for a qualified Manager like... .... Provides leadership, coaching and opportunities for professional development to facilitate self- directed work processes...Contract workLocal areaMonday to Friday
- Job Summary RLG Consulting Engineers is seeking to hire a licensed Registered Professional Land Surveyor (RPLS) to join the Survey Department. The RPLS will provide full-service surveying and mapping services for public and private clients, as well as support the Survey...
- ...DIRECTOR OF HEALTHCARE SERVICES Job Summary: Responsible for overseeing and coordinating all aspects of clinical and administrative operations... ...efficiency. You will lead a team of healthcare professionals dedicated to providing comfort, dignity, and support to...Local areaFlexible hoursShift workAfternoon shift
Lucas James Talent Partners
Dallas, TX1 day ago - Location: Moody Outpatient Center This role is for a mammography professional, a person who has worked in the field of Breast Health for at... ...of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to...Flexible hours
Parkland Health and Hospital System
Dallas, TX1 day ago $190k - $284k
Freddie Mac is seeking a Business Management professional to join their Core & Network Services department. The role focuses on driving operational and project-based outcomes while managing network capabilities. With over 15 years of experience required, candidates should...$95k - $100k
...District Operations Manager is responsible for overseeing the Service team and supporting day-to-day Operations tasks, including but... ...interacting with employees, management, and vendors, i.e., calm, professional, and empathetic to all levels of management, employees,...Daily paidFull timePart timeEŌS Fitness
Dallas, TX4 days ago- Director, Service Desk & Incident Management Stellantis Financial Services (SFS) is the new captive finance company for one of the world... ...improvement and innovation. Demonstrate strong decision‑making, professionalism, and integrity; ensure adherence to policies,...Work at officeImmediate startVisa sponsorshipWork visaMonday to FridayShift work2 days per week3 days per week
$165k - $200k
...Director, Restructuring Tax Services Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our...Part timeFlexible hours- ...to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and... ...and collaboration among project stakeholders, including legal professionals, executives, and external partners. Oversee projects,...Contract workWork at office
Triumph Financial
Dallas, TX23 hours ago - ...building VixxoCafé — a dedicated, self-perform coffee equipment service business that establishes Vixxo as a national, W2-staffed... ...leadership accepted. ~ OEM certifications (Thermoplan, Franke, SEB Professional, or similar) are a strong plus and may be required within the...Full timeWork at officeLocal area
Vixxo
Dallas, TX23 hours ago $177k - $265k
...seeking a strategic, results-oriented and hands-on Director to lead xScale Finance Transformation & Service Enablement activities. This role is responsible... ...management and executive communication skills. ~ Professional finance qualification such as ACA, ACCA, CIMA, or...Full timeWork at officeEquinix
Dallas, TX3 days ago$60,000 per week
...experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a...Weekly payWork experience placementWork at officeRemote work2020 Companies
Dallas, TX4 days ago$140k
...in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage... ...work‑life balance. Opportunities for continuous learning and professional growth. Reasonably expected salary range: $107,500.00 - $143,3...Local areaRemote work$12 - $13 per hour
..., including regular club walks and bathroom checks. Provide exceptional customer service to parents and guardians, addressing inquiries, concerns, and feedback promptly and professionally. Communicate effectively with parents, staff, and gym management regarding Kids Club...Hourly payDaily paidFull timePart timeShift workWeekend workAfternoon shiftEŌS Fitness
Cockrell Hill, TX4 days ago- ...Regional Director of Clinical Services Elysian Hospice - Dallas - Addison, TX 75001 Overview Position Type Full Time Category Leadership & Support Services Description Location: Dallas, TX Job Summary: The overall purpose of the Regional Director of...Full timeInterim roleLocal areaRemote work
Cantex Continuing Care Network
Addison, TX23 hours ago $140k
...annual merit bonus. Paid time off / holidays to support a healthy work-life balance. Opportunities for continuous learning and professional growth. US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed,...Temporary workWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Professional Services. Be the first to apply!
Related searches
- service development manager Dallas, TX
- service advisor assistant service manager Dallas, TX
- director of service operations Dallas, TX
- service sales manager Dallas, TX
- director shared services Dallas, TX
- clinical services director Dallas, TX
- director managed services Dallas, TX
- area service manager Dallas, TX
- director network services Dallas, TX
- automotive service director Dallas, TX