Problem Manager: ITIL RCA Lead for Stable IT Infra
$94.1k - $132.5kASM Research, An Accenture Federal Services Company
A federal consultancy firm located in Maryland seeks a Problem Manager to oversee the lifecycle of IT problems. Responsibilities include root cause analysis, collaboration with incident management, and implementing corrective actions. Ideal candidates should have a Bachelor's degree in a relevant field and 4+ years in problem or incident management. Strong knowledge of ITIL frameworks is essential. Salary ranges between $94,100 to $132,500 depending on experience and qualifications. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$94.1k - $132.5k
...The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring... ...Conduct root cause analysis (RCA) on IT infrastructure... ...~ Strong understanding of ITIL frameworks and best practices...SuggestedPermanent employmentContract workWork at office- ..., An Accenture Federal Services Company is looking for a Problem Mgmt. Lead / Problem Manager in Annapolis, Maryland. The role involves leading the end... ...stakeholders. Candidates should have a Bachelor's degree in IT or a related field and at least 8 years of experience in...Suggested
$79.4k - $135k
...Services Company, is hiring an Incident Manager, Mid in Annapolis, MD. You will lead the IT incident management process, ensuring... ...Bachelor’s degree, and strong knowledge of ITIL principles. Candidates must possess excellent problem-solving and communication skills, and...Suggested- AV is seeking a skilled System Administrator III to lead IT infrastructure management, ensuring high availability and security. The ideal candidate has extensive experience, particularly in large enterprises, and an active TS/SCI clearance. This role involves hands-on design...Suggested
$81k - $170k
...Torch Technologies is seeking a TARCES Information System Manager in Patuxent River, MD. The role involves ensuring cybersecurity for various programs and systems, with responsibilities including monitoring security risks, enforcing policies, and responding to incidents...Suggested$87.1k - $157.45k
...the position requires U.S. Citizenship. Primary Responsibilities Lead the team in executing planned sprint activities. Facilitate and... ..., and dependency reporting to the Release Train Engineer and management, including sprint execution, team availability, and issues impacting...Contract workRemote work$79.4k - $136.4k
...Overview The Database Team Lead oversees the design,... ...in a federal IT environment. The lead... ...keep database services stable, auditable, and aligned... ...~ Strong analytical, problem-solving, communication,... ...considered in any personnel or management decisions. We affirm...Contract workWork at office- A federal IT services company in Annapolis is seeking a Change Management Engineer to design and implement ITIL-aligned change management processes in a regulated IT environment. Responsibilities include evaluating change requests, chairing change advisory board meetings...
- ...a Mid/Senior-level Scrum Master for their Cyber & Analytics Business Area in Maryland. The role requires facilitating Agile teams, leading Scrum ceremonies, and protecting teams from scope creep. Ideal candidates will have 8+ years of experience and relevant certifications...
- A consulting technology firm is seeking a project manager in Annapolis, Maryland. This full-time role demands 3-7 years of relevant experience... ...stakeholder input, and track milestones. Clear communication, problem-solving skills, and an active TS/SCI clearance are essential....Full time
- Synectic Solutions, Inc. is looking for an experienced Technical Project Manager/Scrum Master to lead the planning and execution of digital acquisition products at NAVAIR. This critical in-person role involves collaboration with cross-functional teams and ensuring project...
$97k - $164.9k
...Overview The Systems Administrator Lead provides technical and leadership... ...‑critical operations in a federal IT environment. The role directs day‑... ...Systems Administrator Lead coordinates ITIL‑aligned incident, problem, and change management processes, leads planning and...Permanent employmentContract workWork experience placementWork at office$99.3k - $140.74k
...The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to identify root causes of recurring incidents... ...corrective actions. This role leads structured investigations into... ...remediation, and closure. Apply ITIL-aligned problem management...Permanent employmentContract workWork at office$84.9k - $91.35k
...Asset & Configuration Mgmt Lead directs lifecycle management of hardware and software assets... ...with discovery tools and IT service‑management... ...configuration items to incidents, problems, and changes for better impact... ...such as CITAM, ITIL, or an equivalent asset/configuration...Contract workWork at office- A leading technology solutions provider is seeking an OneDrive Storage Engineer in Annapolis Junction, MD. This role requires a TS/SCI... ...setting. Key qualifications include strong analytical abilities, problem-solving skills, and a customer-focused approach, along with a...Shift workNight shift
$69.7k - $91.35k
..., change, and related service‑management processes. Maintain comprehensive... ...‑support roles. ~ Strong problem‑solving, communication, and... ...concepts, or with comparable IT service‑management platforms.... ...Certified System Administrator, ITIL Foundation, or other entry‑level...Contract workWork experience placementWork at officeRemote work$105.79k - $141.05k
...advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues. Primary Responsibilities Leads the development, evaluation, and implementation of new and innovative principles, processes, and applications...For subcontractorLocal area- ...Service Desk Incident Manager Clearance Required: Secret Clearance... ...of service requests and IT incidents. These roles utilize ITIL best practices and... ...documentation. Ensure timely problem recognition, research, isolation... ...with Service Desk Leads and IT teams to prioritize...
- ...services provider is seeking a Service Desk Incident Manager to oversee service requests and IT incidents, utilizing ITIL practices and ServiceNow. The ideal candidate... .... The position requires a collaborative approach and strong problem-solving skills. #J-18808-Ljbffr...
$67.9k - $180k
...Overview The Customer Service Lead (SDL Leadership) is... ...efficiency. Coordinate with IT teams, stakeholders, and... ...tools, ticketing systems, and ITIL practices. ~ Excellent problem-solving, communication, and... ...skills. ~ Ability to manage multiple priorities in a fast...Contract workWork at office- Link Solutions, Inc. is seeking a Service Desk Incident Manager to join their team at Adelphi, MD. The successful candidate will oversee... ...Secret Clearance and have a degree or significant experience in IT or Service Desk environments. Benefits include paid holidays, medical...Temporary workRelocation package
$129.5k - $186.1k
...We are seeking a highly strategic and execution-oriented Lead Product Manager to drive key initiatives across UKG’s Marketing and Sales technology... ...• Continuously identify and validate customer and business problems. • Conduct stakeholder interviews, workflow analysis, and...Temporary workLocal areaRemote work$67.9k - $132.5k
...service requests. The role manages ticket queues, staff... ...consistently met in a federal IT environment. The... ...management of customer problems, requests, and issues, performing... ...experience (team lead or supervisor) in a... ...incident tracking systems and ITIL-aligned processes. ~...Contract workWork at officeShift work$118.4k
...We are seeking an experienced Lead Technical Architect to join our... ...HIPAA and other Healthcare IT requirements. The AI Platforms... ..., service quality and systems management requirements. Use... ...of architecture and business problems and serve as a technical or business...For contractorsLocal area$102.5k - $187.9k
Ernst & Young Oman is seeking an Adobe CJA Developer - Experience Staff / Senior. You will design and implement analytics solutions using Adobe Customer Journey Analytics to drive insights into customer behavior. The ideal candidate will possess a Bachelor's degree, 2-3...Flexible hours$54.3k - $145.86k
...Summary CVS Health is seeking a highly skilled Data Analytics Manager to serve as a Lead Technical Architect driving enterprise analytics solutions... ...with agile delivery methodologies Strong analytical, problem-solving, and prioritization skills Ability to quickly develop...Hourly payFull timeTemporary workLocal area- ...of DPSCS legacy mainframe applications. Lead code reviews and design sessions, ensuring... ...cross-functionally with project managers, QA analysts, business stakeholders, and... ...technical solutions. Lead incident and problem management efforts, providing root cause...
- ...Sinclair Broadcast Group is searching for an Information Security Manager to oversee and enhance its Information Security program. This... ...candidate will possess a strong background in Information Security and lead a small team, driving initiatives and maximizing compliance....
$87k - $178.1k
...Job Description As a recognized authority and leading contributor, this project management professional, provides consistent innovative and high-quality solution leadership. Responsible for guiding the successful implementation of non-routine and complex business solutions...Temporary workWork experience placementFlexible hours- ...A leading technology firm in Maryland is seeking a Technical Project Manager to consult on advanced information technologies. The role involves leading complex IT projects, providing specialized solutions, and requires a Bachelor's degree with 12 years of IT experience...
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