Assistant Property Manager - Phalen Lofts & Lyons Court Apartments

Job Description

Job Description

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

Sherman Associates is currently seeking an Assistant Property Manager to provide community and financial leadership to two of our senior affordable apartment communities in Saint Paul.

The primary responsibility of the Assistant Property Manager is to assist the Property Manager with the daily operations of the community by coordinating the marketing, rental leasing, and occupancy along with a strong focus on customer service and community relations. In addition, this position requires daily administrative duties with respect to the management office in order to provide a fiscally sound, well-maintained and socially healthy apartment community.

Work Location

This position supports Phalen Senior Lofts (73 tax credit units) and Lyons Court Apartments (60 tax credit units) in St. Paul, MN.

Schedule & Hours:

The schedule for this role will be Monday - Friday from 8 AM - 5 PM.

ESSENTIAL FUNCTIONS

Property Management

• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
• Shops comparable projects in the market place monthly.
• Provide excellent customer service with focus on tenant retention.
• Meets all designated deadlines.
• Manages property in accordance with budget limitations.
• Keeps Property Manager informed at all times in the areas of: property conditions, tenant complaints, suggestions for improvement of property performance.
• Informs management of common areas in need of cleaning and repair.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.

Compliance

• Prepares all resident files to include all preparatory paperwork.
• Prepares all move-out material for Property Manager.
• Prepares completed move-in packets and maintains a supply of all pertinent materials
• Ensures compliance with state, federal and local housing laws.
• Complies with all Sherman Associates, agency and city compliance requirements.
• Stays abreast of any changes in fair housing and affordable housing compliance requirements.
• Enters marketing information, installs resident, enters vacate notices, prints reports on RealPage and Lead2Lease programs.
• Assists with subsidy administration in accordance with HUD rules and regulations.

Leasing

• Implements comprehensive marketing strategy to meet predetermined vacancy standards.
• Leases apartments; implements and maintains effective advertising and marketing plan.
• Shows apartments.
• Plans and coordinates model apartments.

Resident Relations

• Responds promptly and responsibly to resident requests
• Plans and coordinates resident activities.
• Holds regular Crime Watch meetings.
• Prepares monthly newsletter for entire complex.

• 1-3 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting etc.) strongly preferred.
• Understanding of Affordable Housing Programs (HUD / MFHA Programs) strongly preferred.
• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.
• Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

ADDITIONAL SCREENING REQUIREMENTS

• Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background).