Snow Sports Desk Staff (PT Seasonal)

Job Title

Desk staff work directly under the Desk Supervisor and are responsible for selling and making reservations for Snow Sports lessons, Nastar & Race registration and sales, along with handling operational procedures that accompany these duties.

Job Duties and Responsibilities

Assist guests with reservations and smooth check-in/check-out procedures. Promote safety and skier/rider responsibility as a top priority. Handle financial transactions in a responsible and honest manner. Maintain accurate records and communicate questions or concerns with supervisor. Maintain cleanliness of work space. Read and comply with the Crystal Mountain Employee Handbook and Snow Sports Policy & Procedures Manual. Keep up to date with the Communication Log, emails, required training and meetings. Enthusiastically promote all Snow Sports programs and events. Maintain a positive, creative, friendly, courteous and enthusiastic attitude with guests and fellow employees. Understand Snow Sports profit objectives and strive to meet those departmental goals in relationship to your personal goals. Advise a supervisor and/or ski patrol of hazardous situations. Perform other jobs and duties as assigned.

Job Specifications

Competencies: Previous experience with Sales 32 and/or Flaik a plus. Microsoft Excel, Word, Access, Outlook familiarity. Clear and concise verbal communication skills. Self-directed and able to maximize use of time, resources and technology. Able to analyze, interpret and present data in various formats. Able to work with computers, copiers, scanners and various other technologies in offices and on resort. Maintain office, employee and company confidentiality at all times. Dependable and meets goals. Exemplifies professional conduct and adherence to company Core Values. Education: High School diploma or equivalent required. Physical & Other Requirements: While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Evenings, weekends and holidays are a regular part of the schedule. Non-smoking candidates preferred.

Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center.