WFM Analyst: Real-Time Scheduling & Optimization
Cogeco Inc.
Cogeco Inc. is looking for a Workforce Management Specialist to focus on scheduling and resource utilization in Saluda, Virginia. The successful candidate will analyze staffing requirements and collaborate on scheduling strategies to meet call forecasting targets. A College Diploma and 3+ years of contact center scheduling experience are required. We offer competitive pay, 401(k) matching, comprehensive health benefits, and generous PTO. Join us to make a difference for our customers in a supportive work environment. #J-18808-Ljbffr Cogeco Inc.
Vacancy posted 4 days ago
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