Store Manager

Company Overview: Dodd Camera has been helping photographers capture their world since 1891. With five retail store locations, a growing e-commerce presence, and a professional and B2B sales department, we have the network and experience to provide turnkey photographic solutions to consumers and professionals alike. We are currently seeking a customer-focused retail store manager with an entrepreneurial spirit to join our team!

Job Summary: A Dodd Camera retail store manager oversees all aspects of store operations, ensuring efficient functioning and exceptional customer service. Responsibilities include recruiting and onboarding, supervising staff, implementing sales strategies, managing inventory, and optimizing the store layout for a pleasant shopping experience. The manager is also responsible for fostering a positive work environment, handling customer inquiries and complaints, and meeting sales targets. Effective communication, leadership skills, and a keen understanding of industry and market trends are essential for success in this role.

Key Responsibilities

• Supervise and manage store staff, including hiring, training, scheduling, and performance evaluation.
• Develop and implement sales strategies to meet or exceed sales targets.
• Monitor and manage inventory levels; address inventory stockouts and discrepancies quickly.
• Ensure compliance with company policies, procedures, and safety standards.
• Optimize store layout and visual merchandising to enhance the shopping experience.
• Handle customer inquiries, concerns, and complaints in a timely and professional manner.
• Analyze sales data and market trends to identify opportunities for growth.
• Prepare and manage the store budget, including expenses and revenue projections.
• Collaborate with regional or corporate management to implement company initiatives.
• Maintain cleanliness and organization of the store, including retail displays and backroom areas.
• Manage community and social media presence; work with corporate marketing team to ensure local happenings and promotions are reaching customers.
• Performs other related duties as assigned by management.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Proven successful experience as a manager/supervisor in a retail environment.
• Strong leadership skills with an entrepreneurial business focus.
• Strong interpersonal, written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow while adapting to an ever changing environment.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.
• Knowledge or interest in photography, cameras and technology helpful.

Location

Dodd Camera Cleveland
2077 E.30th St,
Cleveland, OH 44115

Compensation & Benefits

• Competitive Salary (commensurate with experience) plus commission and bonus programs.
• Health, Dental, and other insurance plans available.
• 401K plan with company match.
• Paid-time off.
• Employee purchase program.