Web Coordinator at ASPCA

Position Overview The Web Coordinator supports the Member Content Strategy team by maintaining the ASPCA website and building integrated campaign content. This remote-based role collaborates closely with the Director of Membership, Development teams, and other departments to align content with fundraising and cultivation objectives. Key Responsibilities Website Production (50%): Post provided content to the website via CMS, including forms, blog posts, press releases, articles, and page updates. Provide image cropping and basic photo editing as needed. Edit HTML/CSS source code when required. Conduct full quality‑assurance testing of posted content. For online forms, QA submission process to ensure data maps correctly to the CRM system. Recommend content or functionality optimizations. Follow internal workflow to review, revise, and launch content timely. Technical Website Assistance (30%): Participate in weekly status calls with website vendor. Maintain ticketing system, post tickets for bugs, troubleshoot issues. Assist QA of website features, modules, and release updates. Field website update requests from other teams. Collaborate to identify update and implementation needs. Email & SMS Campaigns (20%): Build campaigns in marketing platforms based on content and direction. Participate in fundraising strategy meetings and provide functionality recommendations. QA email and SMS campaigns across devices and providers. Score and test email subject lines for deliverability and performance. Send test emails/SMS, gather revisions, ensure content reviewed and approved. Schedule and monitor campaign sends to ensure delivery completion. Qualifications Ask questions to identify implicit needs. Demonstrate critical thinking and problem‑solving skills. Show drive, passion, and accountability for responsibilities. Plan, organize, prioritize work and projects independently. Adapt willingly to new workflows, relationships, or responsibilities. Continuously improve knowledge and skills. Present information clearly in verbal and written form. Manage multiple projects simultaneously. Collaborate effectively in a fast‑paced team environment. Education & Experience Bachelor’s degree or equivalent professional experience required. Minimum of 2 years of web development experience. Experience with CMS beyond basic editing (Drupal required). Experience building emails and SMS in marketing platforms (Salesforce Marketing Cloud preferred). Ability to write HTML/CSS; familiarity with JavaScript/JS and SQL. Experience with a ticketing system. Experience presenting to diverse audiences. Basic image cropping/editing in Photoshop or similar (preferred). Benefits Health coverage (medical, dental, optional vision). Flexible time off: vacation, sick, bereavement, paid parental leave, 10 company holidays. 401(k) plan with employer match up to 4% plus an additional 4% contribution annually. Professional development opportunities: classes, on‑the‑job training, coaching, mentorship, internal mobility. #J-18808-Ljbffr