Server - Brickyard Hollow Brewery - Ogunquit

Job Description

Job Description

About the Role:

As a Server, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our establishment, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will be responsible for maintaining cleanliness and organization in your designated area, contributing to the overall ambiance of the restaurant. Ultimately, your efforts will directly impact customer satisfaction and the success of our business.

Minimum Qualifications:

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• 18 years of age+.

Preferred Qualifications:

• Previous experience in a customer service role, preferably in a restaurant setting.
• Experience with Toast POS system.
• Certification in food safety or responsible alcohol service.

Responsibilities:

• Greet and engage guests in a friendly and courteous manner and explain any specials and/or restaurant promotions to guests.
• Take food and drink orders accurately and efficiently, clearing of any food and/or beverage items, etc.
• Open and close dining room according to predetermined process.
• Serve food and beverages to guests, ensuring timely delivery.
• Abide by all state and federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Complete daily and weekly cleaning and maintenance tasks around restaurant.
• Dedication to maintaining a safe, comfortable, and fun environment for guests and staff.
• Exceptional customer service is hugely important to our business model; must be a people person!
• Handle customer inquiries and resolve any issues that may arise during their dining experience.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and serve customers efficiently during busy periods. Attention to detail is crucial when taking orders and serving food to ensure accuracy and enhance the dining experience. Preferred skills, such as knowledge of food and beverage pairings, will allow you to make recommendations that elevate the guest experience. Overall, a combination of these skills will enable you to contribute positively to the restaurant's atmosphere and customer satisfaction.

Benefits:

• Employee discount
• 401k plan available after 1 year of service or 1,000 hours

Shifts:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift