General Manager

Salary Range: $90,000.00 To $105,000.00 Annually About Us: Gala Foods is a leading retailer committed to providing high-quality products and exceptional customer service. We are currently seeking a dedicated and experienced Deli Department Supervisor to join our team and oversee the operations of our Deli department. Job Description We are seeking a dynamic and experienced General Manager (GM) at our Centereach, New York location . The ideal candidate directs all daily operations, financial performance, staff management, and customer service for a retail location. The ideal candidate will have a strong background retail management, exceptional leadership skills, and a passion for delivering top-notch customer experiences. Key Responsibilities Daily Operations and Floor Management Oversee opening and closing procedures and maintain a smooth flow of daily store activities. Inspect sales floors, storage areas, and equipment for cleanliness and proper function. Enforce store safety, sanitation, and hygiene standards. Open flexibility to work long hours (often 50+ hours per week) including early mornings, late nights, weekends, and holidays. Ability to remain standing or walking for extended periods and lift up to 50 lbs. if necessary. Additional related task/cross-functional support. Staff Management and Leadership Recruit, interview, hire, train, and supervise store employees across all departments. Conduct performance reviews, manage scheduling, and review payroll hours to fit labor budgets. Mentor team members and promote a positive work environment to reduce turnover Financial and Business Performance Manage the store budget, monitor profit and loss (P&L) statements, and control operational expenses. Analyze sales data and track financial records to identify growth opportunities. Set and work to exceed sales targets and key performance indicators (KPIs). Inventory and Supply Chain Oversee inventory levels, stock rotation, and product ordering to minimize waste and stockouts. Coordinate and build relationships with suppliers, vendors, and distributors. Manage pricing updates, promotional displays, and merchandising strategies Customer Service and Compliance Address customer inquiries and resolve escalated complaints or disputes. Ensure total compliance with local health codes, labor laws, and corporate safety policies Experience Retail Management Experience- Three (3) to Five (5) years of supervisory experience specifically within a high—volume grocery, supermarket environment. Strong comprehension of Profit and Loss (P&L), labor cost calculations, budgeting, and margin management. Proficiency using Point of Sale (POS) systems and inventory tracking tools. Inventory Control- Comprehensive understanding of supply chain logistics, vendor negotiation, and shrinkage (theft/waste) reduction strategies. Regulatory Compliance- familiarity with local health codes, OSHA guidelines, food and safety standards, and labor laws. #J-18808-Ljbffr ADP, Inc.