Production Manager

Job Description

Job Description

Production Manager - HVAC, Plumbing & Electrical

Join the Team at DEAR Services

DEAR Services is a leading provider of HVAC, Plumbing, and Electrical services throughout Washington. We specialize in service, repair, emergency response, and installation. As our company continues to grow, we are seeking an experienced and motivated Production Manager to lead our installation teams, oversee multiple projects, and ensure an exceptional customer experience.

This is a leadership position for someone who thrives in a fast-paced environment, enjoys developing people, and takes pride in delivering high-quality work.

Position Summary

The Production Manager is responsible for managing multiple HVAC, plumbing, and electrical installation projects simultaneously. This role serves as the primary liaison between customers, technicians, suppliers, inspectors, and office staff to ensure projects are completed safely, efficiently, and according to company standards.

Responsibilities

• Manage multiple installation projects across HVAC, Plumbing, and Electrical divisions.
• Schedule and coordinate labor, materials, and equipment for ongoing projects.
• Work closely with inspectors, suppliers, technicians, and office staff to ensure successful project completion.
• Ensure all work complies with local, state, and regional codes and regulations.
• Monitor job progress, budgets, quality standards, and customer satisfaction.
• Resolve customer concerns professionally and effectively.
• Train, mentor, and supervise installation personnel.
• Maintain accurate project documentation and reporting.
• Communicate company policies, procedures, and expectations clearly to team members.
• Promote a culture focused on safety, accountability, and continuous improvement.

Qualifications

• Previous management experience in HVAC, Plumbing, Electrical, or a related construction/service industry.
• Strong leadership and supervisory skills.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent customer service and conflict resolution skills.
• Strong computer and organizational skills.
• Working knowledge of industry standards, installation practices, and applicable building codes.
• Ability to communicate professionally with customers, vendors, coworkers, and leadership.
• Valid driver's license with an acceptable driving record.

Compensation

• Starting Salary: $125,000+
• Performance-Based Bonus Opportunities
• Company Vehicle (if applicable)
• Advancement Opportunities

Schedule

• Monday through Friday
• Typical workday: 8-10 hours
• Rotating weekend on-call schedule

Benefits

• Medical Insurance Provided
• Life Insurance Provided
• Disability Insurance Provided
• Dental Insurance Available
• Vision Insurance Available
• Paid Vacation
• Paid Birthday Off
• Company Phone and Tablet
• SPIFFs and Bonus Programs
• Ongoing Leadership and Trade Training
• Career Advancement Opportunities
• Modern Fleet and Top-Grade Equipment

Why DEAR Services?

At DEAR Services, we believe our people are our greatest asset. We are committed to creating a workplace where employees can grow professionally, develop leadership skills, and build rewarding careers.

We are proud to be one of Washington's highest-rated home service companies and continue to expand through our commitment to excellence, customer satisfaction, and employee development.