KAM - Key Acct Mgr - Seattle, WA

KAM - Key Acct Mgr - Seattle, WA

Location: Seattle, WA

Brand: RS Americas

Function: Sales

Work Location: Field Based

About RS Group: RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over 875,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers. This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations. We enhance their experience through a tailored service model, leveraging our efficient physical, digital and process infrastructure sustainably. We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it's our people that make the difference. Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.

Key Account Manager Job Description

Developing a solid and trusting relationship between major key clients and company

Resolving key client issues and complaints

Developing a complete understanding of key account needs

Anticipating key account changes and improvements

Managing communications between key clients and internal teams

Assist and coordinate account team assigned to each client

Strategic planning to improve client results

Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance

Collaborating with sales team to maximize profit by up-selling or cross-selling

Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Meeting all client needs and deliverables according to proposed timelines

Analyzing client data to provide customer relationship management

Expanding relationships and bringing in new clients

Location: Seattle, WA

Remote/Office Location/Hybrid: Field Based

Employment Type: Full-Time

About the Role

The Key Account Manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client's needs, work within the company to ensure deadlines for client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

What We're Looking For

Essential Bachelor's degree in marketing, business administration, sales, or relevant field

Four to five years' previous work experience in sales, management, key account management, or relevant experience

Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.

Able to analyze data and sales statistics and translate results into better solutions

Strong negotiation skills, with ability follow-through on client contracts

Proven results of delivering client solutions and meeting sales goals

A bit about you: As a professional representing RS Group, we insist on exceptional standards, a sense of urgency, and a commitment to add value for our customers. You'll need an exceptional work ethic, an inherent technical aptitude, and the ability to build and strengthen relationships with our customers.

Equal Employment Opportunity: RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.

RS Group