Pharmacist Operations Manager - Pharmacy Technician Leader

Pharmacy Manager Operations

The Pharmacy Manager Operations is a licensed registered pharmacist accountable for managing and advancing people, processes and/or programs that support direct or indirect patient care. This opportunity functions as the manager for the pharmacy technician team, overseeing daily operations, staffing, scheduling, and payroll. Handles hiring, performance coaching, evaluations, and corrective actions.

Responsible for providing leadership, oversight, alignment, and standardization for assigned Pharmacy operational area/business line. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees drug utilization management efforts; manages the pharmaceutical supply chain; and is responsible for the financial operations.

Full-Time position scheduled 40 hours per week, on-site at Trinity Health Oakland in Pontiac, MI.

Minimum Qualifications

• Education: Bachelor's Degree in Pharmacy is required. Advanced or Master's degree preferred (e.g., PharmD, MBA)
• Licensure / Certification: Registered pharmacist possessing a valid Michigan Pharmacist and Controlled Substance License.
• Experience: Minimum of five (5) years' experience as a pharmacist. Minimum three (3) years of pharmacy management experience.

What You Will Do

• Technician Colleague Oversight: Direct oversight of pharmacy technicians, including hiring, discipline, attendance management, performance (StandOut), and terminations as needed.
• Technician Scheduling: Review of technician schedules in collaboration with the Technician Coordinator.
• Financial Review & Productivity: Ongoing review of productivity metrics and operational performance to ensure appropriate staffing models and resource utilization.
• Diversion Oversight: Operational oversight of controlled substance diversion monitoring, including implementation and sustainment of new diversion software in partnership with the Regional Medication Oversight Team.
• USP 797 Oversight: Oversight of USP 797 compliance in collaboration with the Technician Coordinator.
• Sterile Compounding & Joint Commission Readiness: Preparation for and ongoing compliance with Joint Commission standards related to sterile compounding practices.
• Controlled Substance & DEA Compliance: Oversight of controlled substance handling practices and adherence to DEA requirements.
• Pyxis Optimization & Inventory Management: Optimization of Pyxis inventory management processes, including future consideration of a designated logistics technician to support inventory realignment.
• Emergency Management Preparedness: Oversight of pharmacy emergency preparedness, including R2South, Chempack, HEMS support, and major system downtime planning.
• Operational Policy Oversight: Review, maintenance, and enforcement of pharmacy operational policies.
• Joint Commission Operational Preparedness: Pharmacy operational readiness for Joint Commission surveys, including internal pharmacy locations and support of other ancillary departments through mock surveys and readiness activities.
• Purchasing & Formulary Compliance: Oversight of purchasing activity, formulary adherence, and 340B optimization and compliance.

Position Benefits and Highlights

• Competitive compensation with participation in the Management Incentive Program.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
• Benefits effective Day One! No waiting periods.
• Retirement savings plan with employer match.
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.