Residential HVAC Service Tech - Entry-Level

Job Description

Job Description

Residential HVAC Service Tech - Entry-Level

$30-$40/hr + SPIFFs & Commission | Full-Time | Dracut, MA

Are you looking to build a long-term career in the HVAC industry with a company that will invest in your development?

At New Era Plumbing & HVAC, we're seeking a motivated HVAC technician who has a basic understanding of residential systems and wants to continue growing their technical skills. Whether you've recently completed trade school, worked as an installer, maintenance technician, or have a few years of field experience, this is an opportunity to learn from experienced professionals while earning excellent pay and benefits.

Why Join New Era Plumbing & HVAC?

Learn From Experienced Technicians

• Hands-on training and mentorship
• Ongoing technical education and development
• Exposure to diagnostics, service, maintenance, and customer communication
• Clear path toward becoming a senior service technician

Strong Compensation & Benefits

• $30-$40/hour depending on experience
• SPIFF and commission opportunities
• Health and dental insurance
• 401(k) with 3% company match
• Paid Time Off
• Paid birthday off
• Short-term disability coverage

Work-Life Balance

• Typically only 3-4 calls per day
• Limited emergency on-call rotation
• Consistent year-round work
• Take-home company vehicle (based on experience and position requirements)
• Supportive leadership that values quality over quantity

A Team-Focused Culture

We believe work should be enjoyable. From company cookouts and fishing trips to holiday parties and team events, we've built a culture where employees support one another and enjoy coming to work each day.

What You'll Do

• Perform residential HVAC maintenance and service calls
• Assist with troubleshooting heating and cooling equipment
• Diagnose common system issues with support from senior technicians
• Perform repairs and component replacements
• Complete system inspections and preventative maintenance
• Educate homeowners on equipment condition and maintenance recommendations
• Maintain accurate service documentation
• Deliver a professional and friendly customer experience

Qualifications

• 1-3 years of HVAC experience preferred
• EPA Certification (or ability to obtain shortly after hire)
• Basic understanding of residential heating and cooling systems
• Mechanical aptitude and willingness to learn
• Strong troubleshooting mindset
• Valid driver's license with acceptable driving record
• Good communication and customer service skills
• Positive attitude and strong work ethic

Preferred Qualifications

• HVAC trade school education
• Experience performing maintenance or installation work
• Familiarity with heat pumps, gas furnaces, and air conditioning systems
• Experience using ServiceTitan or similar software
• NATE Certification

If you're ready to grow your HVAC career with a company that provides training, support, and advancement opportunities, we'd love to hear from you. Apply today and become part of the New Era team.