Pharmaceutical Field Sales Representative - Grand Rapids, MI

Field Sales Representative

Amplity has partnered with one of our leading pharmaceutical clients for an exciting direct hire placement opportunity.

The Field Sales Representative is responsible for driving sales performance and achieving business objectives within an assigned territory by effectively promoting and educating healthcare professionals on approved products. This role requires the ability to build trusted relationships with physicians, healthcare providers, pharmacies, clinics, hospitals, and other key customer accounts through compliant, customer-focused interactions.

The representative utilizes strategic territory planning, clinical knowledge, and consultative selling skills to deliver impactful product presentations, identify customer needs, and implement targeted business plans that contribute to market share growth. Success in this role requires strong analytical capabilities, sound business acumen, effective communication skills, and a commitment to compliance with all company policies and industry regulations.

This position requires up to 50% travel, including occasional overnight travel and periodic weekend participation in patient support programs or company-sponsored events.

The anticipated annual base salary range for this position is $80,000 to $95,000. Actual compensation will be determined based on factors including experience, skills, education, geographic location, and overall qualifications.

Key Responsibilities

Territory Management and Sales Execution (60%)

• Achieve and exceed sales goals and key performance metrics within the assigned territory through effective business planning and execution.
• Develop and maintain strategic territory plans that maximize customer engagement and business opportunities.
• Deliver balanced, accurate, and compliant product presentations using approved promotional materials.
• Establish and maintain productive relationships with healthcare providers and key stakeholders.
• Execute targeted call plans and maintain appropriate call frequency based on customer segmentation and business objectives.
• Identify opportunities to expand product utilization while addressing customer needs and clinical considerations.
• Manage and document product sample distribution in compliance with Company policy and Prescription Drug Marketing Act (PDMA) requirements.
• Maintain accurate customer records, territory information, and sales activity documentation.
• Utilize all approved sales and marketing resources to communicate product value and support customer decision-making.

Product Expertise and Customer Engagement (20%)

• Develop and maintain comprehensive knowledge of assigned therapeutic areas, disease states, and product indications.
• Apply the Company's sales methodology, including DiSC communication principles, to effectively engage diverse customer personalities and practice settings.
• Conduct pre-call planning and post-call analysis to optimize customer interactions and improve outcomes.
• Analyze territory performance data, account insights, and sales reports to identify trends and opportunities.
• Leverage approved business development resources and promotional budgets to maximize territory performance.

Administrative and Compliance Responsibilities (20%)

• Complete expense reports, call reporting, and other administrative requirements accurately and on time.
• Document customer interactions and sales activities promptly within the Veeva CRM system.
• Monitor and respond to company communications and email correspondence daily.
• Ensure proper care, maintenance, and security of company-issued equipment, including laptops, tablets, mobile devices, and fleet vehicles.
• Maintain compliance with all company policies, regulatory requirements, and industry standards.

Additional Responsibilities

• Adhere to all corporate compliance policies, procedures, and ethical standards.
• Participate in sales meetings, training programs, conference calls, and professional development activities.
• Support patient-focused programs and initiatives as needed.
• Perform additional duties and special projects as assigned.
• Demonstrate professionalism, accountability, and commitment to organizational values.

Required Qualifications

Education

• Bachelor's degree in Business, Marketing, Life Sciences, Healthcare, or a related required.

Experience

• Minimum of one (1) year of healthcare, medical device, pharmaceutical, biotechnology, or life sciences sales experience.

Preferred

• Pharmaceutical sales experience.
• Specialty pharmacy experience.
• Experience supporting limited distribution products.
• Experience calling on specialty physicians and healthcare providers.

Knowledge, Skills, and Competencies

Sales & Business Skills

• Consultative selling techniques
• Territory and business planning
• Customer relationship management
• Account management
• Influencing and negotiation skills
• Sales presentation and communication skills
• Business acumen and market analysis
• Direct selling experience

Technical Skills

• CRM systems, preferably Veeva or Salesforce
• Microsoft Office Suite
• Data analysis and reporting tools
• Digital selling and virtual engagement platforms

Professional Competencies

• Strong interpersonal and relationship-building abilities
• Excellent written and verbal communication skills
• Self-motivation and initiative
• Organizational and time management skills
• Problem-solving and critical-thinking abilities
• Attention to detail and accuracy
• Adaptability and resilience
• Accountability and results orientation
• Ability to manage multiple priorities in a fast-paced environment

Licenses and Certifications

• Valid U.S. Driver's License required upon hire.
• Valid personal credit card required for business travel and expense reimbursement purposes.
• Clean driving record and ability to operate a motor vehicle safely.

Physical Requirements

The physical demands described are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for qualified individuals with disabilities.

• Frequently sit, stand, and walk throughout the workday.
• Frequently communicate with customers in person, by telephone, and through virtual platforms.
• Ability to operate computers, tablets, mobile devices, and other business equipment.
• Ability to safely operate a motor vehicle and travel throughout the assigned territory.
• Ability to transport sales materials, product samples, and equipment as needed.

Work Environment

This is primarily a field-based position requiring regular travel to healthcare offices, clinics, hospitals, pharmacies, and other customer locations. Work is performed in professional healthcare and office environments with minimal exposure to hazardous conditions.

Travel Requirements

• Regional travel: 25% to 50%
• Overnight travel may be required.
• Occasional weekend travel and event participation may be required.

Equal Employment Opportunity Statement

The Company is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to modify duties and responsibilities as business needs evolve.