Universal Worker

Job Description

Job Description

Assisted Living Universal Worker

Classification Non-exempt

Reports to AL Manager and RN Designee

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Guests we serve, the AL Universal Worker is a non-professional employee trained and delegated to provide personal care and related services to tenants in the community according to documented, individualized service and care plans. They func on under the RN Designee. May be a Certified Nurse’s Aide but this is not required.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Demonstrate understanding of assisted living philosophy of care including tenant self direction, and tenant participation in decisions that emphasize choice, dignity, privacy, individuality, shared risk, independence, and encouragement of family involvement.

2. Demonstrate aptitude for working with elderly and physically and/or mentally challenged individuals by treating them with dignity and respect, with awareness of their rights, and by developing a supportive, caring relationship that focuses on their strengths and encourages them to maintain their independence.

3. Perform assigned tasks with minimal supervision.

4. Accurately document all services provided for every tenant per policy within the time frame allowed.

5. Provide individualized attention to tenants, to maintain or attain the highest practical physical, mental, and psychosocial well-being.

6. Ensure emergency pendants are answered in a timely and courteous manner according to policy.

7. Must be knowledgeable of tenants’ individual care plans and support the care planning process by providing supervisors with specific information and observations of the tenant's needs, preferences, and promptly report any behavioral changes.

8. Follow the tenant’s service plan as directed. Including the daily tasks developed for each tenant and document as required within the time frame allowed.

9. Follow written instructions and request assistance and further instrucions with new or unfamiliar situations.

10. Obtain vital signs, record and notify the supervising nurse of deviations per tenant’s individual service plan.

11. May provide assistance with the following: • Personal hygiene (bathing, grooming, hair care, shaving, oral care, skin care) • Change bed linens and make bed • Toileting and Incontinent Care • Nutritional and fluid intake • Dressing • Ambulation and transfers • Positioning • Medication reminders • Medication administration (with required certification and delegation)

12. Assist with light housekeeping to ensure tenant apartments are clean and free of hazards; reporting all hazardous conditions, damaged equipment, accidents/incidents and supply issues to the supervisor immediately.

13. Exhibit a caring and respectful attitude toward the tenant and their property. 14. Respond appropriately to emergencies, including following community emergency procedures, providing immediate assistance, and notifying appropriate personnel.

15. Plan, lead and/or assist with activities and encourage tenant engagement and participation.

16. Assist with training new team members.

17. Uphold continentality of tenants and coworkers, HIPAA.

18. Communicate and interact effectively, professionally and tactfully with tenants, visitors, families, peers, and supervisors.

19. Attend and maintain accountability for departmental meetings and in-services as directed.

20. Assist in maintaining clean, organized and clutter-free common areas of the community by providing housekeeping services.

21. Provide meal service to tenants which may include table setting and clearing, plating appropriate servings of food, and providing tray service to tenant apartments.

22. Adhere to all community and company policies.

23. Utilize standard precautions and infection control procedures.

24. Recognize your role as part of the Quality Assurance and Performance Improvement (QAPI) efforts of your organization.

 Attend trainings to build understanding and capacity to undertake QAPI work.

 Carry out QAPI roles and responsibilities as assigned.

 Share opportunities for improvement with leadership.

 Communicate to leadership upon witnessing a positive outcome or detecting barriers in QAPI projects.

 Support QAPI efforts through actions and attitude, including adjusting performance and practice as needed.

25. Participate in compliance trainings as scheduled and adhere to compliance plan.

26. Other duties as assigned within scope of practice. Supervisory Responsibility This position has no supervisory responsibilities.

Required Education and Experience:

High School Diploma or equivalent