Barista Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Check out a day in the life of Front of House team member here The pay rate or range for this position is: $80,000 per year80,000 per year Job Summary Flagship Culinary Services is accepting applications for a Barista Manager to support the employee cafes for our client, thelargest social media company in the world! This job includes managing the Barista teams in multiple cafes, providing customer service to all clients and guests and supporting kitchen staff as needed. No two days are the same, and our Barista team members enjoy a work/life balance with great perks, a set-schedule andweekends off. Job Description Benefits/Perks No Weekends Monday to Friday: 6:00am - 2:30pm or 7am to 3:30pm Snacks and meals provided during shifts Medical, Dental, and Vision Insurance 13 paid holidays 401K with match Vacation and Sick days Essential Functions Customer Service: serve as an ambassador to our customers and be the frontline representative for all customer service needs. Provide the best assistance in a courteous, fast and efficient manner, and accommodate all requests and special needs for guests and Clients. Manage: oversee Barista teams, including shift scheduling, performance reviews, investigations and terminations. Coordinate and assign work duties for your team, handle employee relation issues and work with HR to solve and address instances when necessary. Hire: work with staffing recruiter to select and hire appropriate Barista staff to grow your teams. Report: create operational checklists to monitor workflow and manage employee expectations. Prepare a daily manager’s report to highlight staff issues, equipment repairs, product inventory, training needs and more. Communicate: effectively communicate with vendors, management and staff to ensure efficient operations without issue. Train: create a training program to ensure positive workflow and align employee expectations with company standards. Coach and discipline staff according to company and kitchen policies. Safety: ensure safety of customers and staff through the proper implementation of hiring, training, evaluation and delegation of duties as necessary. Follow all safety and sanitation procedures within set guidelines from OSHA, HACCP and Department of Public Health and Risk Management – and ensure your team is following guidelines as well. Other duties as assigned. Knowledge and Skills Excellent customer service skills and reliability are a must Strong communication, multi-tasking and problem-solving skills Sense of urgency and ability to work within a safe manner Proven success in a previous management role Requirements High school diploma or GED Minimum 5 years of experience as a barista in a high-volume coffee shop or café environment. 1+ year of supervisory or lead experience in food service, including training and coaching team members is preferred. Managers must have and maintain an active Food Handlers Card, as required by the California Health Department About: Flagship Culinary Services is dedicated to helping companies provide high quality dining experiences for their employees and visitors. Our talented teams help deliver delicious and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients. We support many different types of food service setups, from full-service cafés to customized food concepts. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization Authorized to work in the U.S. Equal Employment Opportunity Employer Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Americans with Disabilities Act Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We started with a simple idea—to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done. Flagship CPRA Applicant Notice And Privacy Policy_.pdf (English) Flagship CPRA Applicant Notice And Privacy Policy (Spanish) #J-18808-Ljbffr Flagship Facility Services, Inc.