Warehouse Administrative Assistant
Williams-Sonoma, Inc.
Warehouse Administrative Assistant
The Warehouse Administrative Assistant position is located in Braselton, GA. You'll be excited about this opportunity because you will:
- Create reports as requested by the departmental manager, conduct root cause analysis and summarize data pulled from various dashboards as needed to drive improvement
- Perform a variety of job functions using the following systems MS Word, Excel Access and Outlook; Crystal Reports, QlikView, OMS, Yard View and PKMS.
- Conduct order research and composed professional email responses to all department inquires received
- Confirm customer delivery windows and expectations, following up to review delivery experience
- Answer and redirect incoming calls, ensure all department paperwork is completed accurately and daily
- Coach and cross-train on all daily functions to help strengthen team knowledge and awareness of proper processing of daily transactions
- Multitask and be extremely detailed while performing all tasks and reports
- Keep work area safe, organized and clean according to general warehousing/office practices and OSHA requirements daily
- Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics and quality standards
- Other duties as deemed necessary
Check out some of the required qualifications we are looking for in amazing candidates.
- High School Diploma or Equivalent
- At least 1 year of warehouse experience
- This is an onsite and in office role
- Excellent attendance and willingness to be part of a team performing whatever duties are necessary
- MS Office Proficient: Outlook, PowerPoint, Access, Excel, PowerPoint (Intermediate to Advanced must be able to demonstrate examples)
- Experience working with OMS, PKMS, QlikView, and Yard View
- Strong written and verbal communication skills necessary
- Ability to multitask using multiple systems to achieve on-in customer call resolution
- Superior organizational skills and dedication to completing daily workload/projects in a timely manner
- Works well without supervision and is willing to cross train other job functions as needed to support company goals
- Acquire/Demonstrate WSI product knowledge for all brands
- Proven leadership and critical thinking skills
- Flexible to work overtime as required
- Detailed oriented and comfortable working in fast-paced office environment
We prefer some of these qualities as well
- Bilingual is a plus (English/Spanish)
Review these physical requirements, as they play a major part in this role.
- Able to bend, reach, squat, climb stairs/ladder
Our company benefits are second to none in the industry.
- Generous discount on all Williams-Sonoma, Inc. brand products
- 401(k) plan and other investment opportunities
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
- For more information on our benefits offers, please visit MyWSIBenefits.com
- To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)
EOE
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