CHEESE SHOP/CLERK

Job Title

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

1. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
2. Offer product samples to help customers discover new items or products they inquire about
3. Inform customers of Cheese Shop specials
4. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
5. Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
6. Adequately prepare, package, label and inventory ingredients in merchandise
7. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action
8. Label, stock and inventory department merchandise
9. Report product ordering/shipping discrepancies to the department manager
10. Understand the store's layout and be able to locate products when requested by customer
11. Stay current with present, future, seasonal and special ads
12. Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
13. Adhere to all food safety regulations and guidelines
14. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
15. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
16. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
17. Notify management of customer or employee accidents
18. Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management
19. Ability to work cooperatively in high paced and sometimes stressful environment
20. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
21. Ability to act with honesty and integrity regarding customer and business information
22. Ability to follow directions and seek assistance when necessary to resolve customer and business issues
23. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
24. Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Previous Job Experience

• High school education or equivalent
• Comparable Retail experience

Job Identification: 157217

Job Category: Store Operations

Locations: 1720 N Milwaukee Ave, Vernon Hills, IL, 60061, US (On-site)

Job Schedule: Part time

Minimum Salary: 15.65

Maximum Salary: 16.85

Line of Business: Grocery Retail

Banner Name: Mariano's

Education Level: No formal education

Hourly or Salaried: Hourly