Behavioral Health Clinician

Behavioral Health Clinician

North Shore Community Health is hiring Behavioral Health Clinicians for our Salem, Peabody, and Gloucester locations. Selected candidates may provide coverage at one or more sites based on organizational and patient care needs.

Under the supervision of the Director of Behavioral Health, the Behavioral Health Provider is a Masters or Doctoral-level licensed clinician providing integrated primary care/behavioral health services at North Shore Community Health.

Work Location & Schedule

This is a hybrid position that combines on-site and remote work. Behavioral Health Clinicians provide in-person patient care at one or more of North Shore Community Health's Salem, Peabody, and Gloucester locations, with opportunities for remote work based on operational needs and departmental guidelines. Candidates should be able to travel between practice sites as needed.

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

• Comprehensive primary care
• Dental services
• Behavioral health care
• Care management
• Pharmacy services
• Substance use disorder treatment
• Nurse care management
• Insurance enrollment assistance

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers and behavioral health team members within the Salem and Peabody School Districts.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the diversity of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, and loan forgiveness opportunities.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

North Shore Community Health's mission is to build healthy communities by providing exceptional care to all.

Healthy People | Vibrant Communities

Accountability: We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity: Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy: Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage: We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect: NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment: NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Essential Duties and Responsibilities:

• Provide direct treatment to patients.
• Provide consultation to primary care staff pertaining to the behavioral health needs of their patients.
• Consult with primary care providers on an ongoing basis pertaining to the patient's condition and the patient's medical and behavioral health care plan and treatment goals
• Provide treatment for individuals of all ages and their families as needed. Modalities used include: brief treatment; diagnostic assessments; crisis intervention; crisis prevention and management (homelessness, detox, reporting suspected child and/or elder abuse, tenant issues).
• Provide case management; referral coordination, follow-up, and collaboration with area agencies; Develop and access community support services as needed.
• Provide education/information/assistance in obtaining access to long-term behavioral health care and other area human service agencies.
• Provide education on chronic disease management.
• Develop self-management goals as directed by the patient care team.
• Provide culturally competent support services for patients depending on individual needs and preferences.
• Identify barriers to care, problem solving and identifying solutions both within the health center and with other agencies as needed; provide patient support and advocacy; provide informal supportive counseling and encouragement; provide direct assistance with completion of forms and making appointments; provide all necessary follow up with patients; and, coordinate and/or provide interpreting for patient appointments within and outside of NSCH.
• Network/collaborate with community leaders, health care providers, community-based organizations, and others who contribute to the ongoing assessment of the health needs of this group of patients.

Required Skills and Abilities:

• Experience in community health care.
• Must have reliable transportation to travel between sites.
• Demonstrated strong communication skills with individuals and/or groups
• Spanish or Portuguese fluency preferred
• Experience working with an electronic health record, experience with Epic strongly preferred. Literacy in Microsoft Office applications (e.g., Excel and Word)
• Maintains strict adherence to the NSCH Confidentiality policy
• Incorporates NSCH values, principles, and mission statement into daily activities
• Complies with all NSCH personnel policies and procedures
• Strong analytical, problem-solving, planning, and prioritization skills
• Self-motivated and self-directed to work within a team and/or work independently
• Maintain CEUs as required by the state.
• Ability to complete NSCH required Compliance Training before the deadline.
• Ability to work one evening shift per week (until 7 pm)

Education & Experience:

• LICSW, LMHC, LMFT, PhD, or PsyD strongly preferred.
• Four or more years of experience and training in a community health or mental health center setting; and/or related experience in health/human services and/or social services agency preferred.

Work Environment Conditions:

• Potential exposure to infectious diseases
• This position operates in a professional, fast-paced, and collaborative environment.
• Regular interaction with colleagues, supervisors, and/or clients occurs in person, by phone, and via digital communication platforms.
• Standard office hours apply, with occasional flexibility required to meet deadlines, attend meetings, or respond to organizational needs.
• Work may require sitting or standing for extended periods, using computers and other standard office equipment.
• Employees are expected to follow all organizational policies and procedures, including those related to safety, confidentiality, and ethical conduct.

Physical Requirements:

• Occasional lifting of materials (e.g., boxes, equipment) weighing up to 50 pounds
• Ability to sit or stand at a desk for extended periods, with consistent use of computers and telephones
• May be required to travel to multiple sites within a single day