NICE - CXone Architect
Net2Source (N2S)
Architect design and maintain NICE InContact solutions including IVR ACD Campaigns Teams and Routing strategies Build and automate call center workflows including writing call flows prompts and scripts Ensure adherence to SDLC processes for all development and deployment activities Integration Automation Develop and maintain APIs middleware and ETL jobs for system integrations Implement automation for user provisioning skill assignment and policy management System Health Performance Monitor system health troubleshoot issues and optimize performance Ensure observability logging and proactive alerting for all critical components Technical Expertise Required Amazon Web Services AWS Strong experience including exposure to Generative LLM technologies Networking concepts and protocols such as WebRTC for voice and video Contact Center Technologies NICE InContact platform IVR ACD Skills Campaigns and Workforce Management Nexidia Speech Analytics Implementation and optimization Workforce Management WFM Scheduling forecasting and intraday adjustments Quality Management Familiarity with tools like Quality Central
AI NLU
Natural Language Understanding NLU Specifically Ophelia Conversational AI and ASR tuning for improved customer experience Integration with Salesforce and Dynamics Development of ClicktoCall and Chat channels ensuring omnichannel experience Development Skills Full stack development Frontend and Backend Strong knowledge of SQL databases and data modeling Experience with Postman for API testing and validation Ability to build applications such as MultiFactor Authentication and Embedded Agent Workflows #J-18808-Ljbffr Net2Source (N2S)Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the NICE - CXone Architect in Fort Mill, York County, SC vacancy
- A leading technology solutions provider in Fort Mill, SC, is seeking a skilled specialist to architect, design, and maintain NICE InContact solutions. The ideal candidate will automate workflows, develop APIs, and ensure system health performance. Applicants should possess...Suggested
$155.94k - $259.87k
...Job Overview The Principal Architect, AI is responsible for designing, building, and governing LPL's centralized AI Hub platform, enabling business domains to securely develop, deploy, and operate AI-powered applications using a shared enterprise AI foundation. This...SuggestedImmediate startLPL Financial LLC
Fort Mill, York County, SC1 day ago- LPL Financial LLC is seeking an Learning & Enablement Specialist to design and deliver digital educational tools for clients, supporting the Enablement & Engagement AVP. The role focuses on creating easy client experiences, building confident clients across structures, ...Suggested
$153.47k - $255.75k
Job Overview We are seeking an experienced Identity and Access Management (IAM) Architect with a strong AI and agent-integration focus to lead the design, proof‑of‑concept (POC), and hands‑on implementation of identity patterns for AI workloads, conversational agents, and...Suggested- Shutterfly leads the design and development of next-generation Agentic AI platforms to power personalization and customer journeys. You will define the end-to-end technical strategy for AI integration and build scalable multi-agent systems. You will translate advanced AI...Suggested
$163.67k - $272.85k
...you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview The Principal M&A Architect is responsible for leading, analyzing, and designing the Enterprise Data Architecture (EDA) for the Merger and Acquisition (M&A)...Work from home- A tech company in Fort Mill seeks a skilled professional to lead high-performance application development using C and .NET Core. Candidates should have a minimum of 7 years in the field, with vital experience in AWS and RESTful API architecture. This role involves collaborating...
- MACHINE INTELLIGENCE TECHNOLOGIES LLC in Fort Mill, SC is seeking a senior software engineer proficient in C and .NET Core to drive development of high-performance applications and secure RESTful APIs. The role emphasizes cloud adoption on AWS and scalable architectures...
- LPL Financial LLC is seeking an experienced Identity and Access Management (IAM) Architect to lead the implementation of identity patterns for AI workloads and integrations. This role requires substantial IAM expertise, hands-on application design, and the ability to coordinate...
- LPL Financial is seeking a Principal Architect, AI to design and govern the company's centralized AI Hub platform. You will enable domains to securely develop, deploy, and operate AI-powered applications on a shared enterprise foundation. You will partner with Architecture...
- ...Cloud Architect Location: Austin, TX / Fort Mill, SC (Hybrid) Contract: 12+ Months Job Description: To drive the completion... ...actionable strategies, and gain alignment across stakeholders. Nice-to-Have Skills: Experience supporting mergers &...Contract work
InterSources
Fort Mill, York County, SC4 days ago - ...Principal Solution Architect Location: Austin/Fort Mill/NY City/San Diego. (has to be local or willing to come to these locations for 3 days a week) Job Overview: The Principal Solution Architect is responsible for the leadership, analysis, and design of the Enterprise...Permanent employmentWork at officeLocal area3 days per week
Kaav Inc.
Fort Mill, York County, SC2 days ago $155.94k - $259.87k
...leadership across the ClientWorks advisor platform, driving the evolution of LPL’s integrated technology ecosystem. The Solution Architect partners with senior leaders in Enterprise Architecture, Product, Security Engineering, Infrastructure, and Operations to define and...Work from home- LPL Financial seeks a Chief Architect for Investor Experience Technology in Fort Mill, SC. This senior role involves shaping architecture for digital platforms, overseeing transformations including cloud adoption and microservices. The ideal candidate has 8+ years in enterprise...
- ETL Data ModelerA Data Modeler with a primary focus of this position to provide architectural guidance and technological recommendations that support the Data Modeling activities in support of DW/BI solutions in Claims area.Candidate must be experienced working in creation...Work experience placement
HSS SOFT
Fort Mill, York County, SC1 day ago $155.94k - $259.87k
...success while helping clients pursue their financial goals.Job OverviewWe are seeking a visionary and experienced Principal Data Architect to define and lead the enterprise data architecture strategy for cloud-native data platforms and systems of record. This role will...Work from homeLPL Financial
Fort Mill, York County, SC5 days ago- LPL Financial is seeking a Principal M&A Architect to lead the Enterprise Data Architecture for the Merger and Acquisition group, guiding technology due diligence, target‑state architecture, and integration strategies to support growth and a unified digital experience....
- ...Title: Senior Data Architect Client: Oncor Electric Delivery Location: Dallas, TX (Hybrid - 2-3 days onsite per week; must be onsite first week) Duration: 12+ Months (High possibility of extension) Visa: H4, GC-EAD, GC, USC only Interview Process:...2 days per week3 days per week
Kasmo Global
Fort Mill, York County, SC3 days ago - LPL Financial is seeking a Vice President, Cloud Lead to shape our cloud ecosystem and drive scalable, secure enterprise platforms. You will guide cloud transformation, collaborate with Product, Architecture, and Engineering, and deliver solutions that align with business...
- ...LPL Financial Holdings Inc. in New York invites an accomplished Principal Architect, AI to design and govern the centralized AI Hub platform. You will lead enterprise AI architecture, drive secure model access, agent orchestration, governance, and observability across...
- LPL Financial Holdings Inc. in Fort Mill, SC seeks a Vice President, Cloud Lead to shape the cloud technology landscape, guide platform scalability, and drive secure, high-performance enterprise solutions. You will partner with Product, Architecture, Quality Engineering...
$36 - $41 per hour
Job Title: Civil Engineering Designer Job Description We are looking for motivated individuals with a strong desire to learn and a demonstrated ability to work in a team environment to join our team in Fort Mill, SC. This position includes projects supporting...Temporary workFlexible hoursActalent
Fort Mill, York County, SC4 days ago- ...critical applications that differentiate LPL in the market. This is a hands-on, technical lead role in the I&O organization that will architect and develop cloud-native services to support LPL's overall cloud strategy and migration to AWS. Responsibilities: Lead...
Euclid
Fort Mill, York County, SC4 days ago $153.47k - $255.75k
Job Overview LPL's Information Security team is seeking an exceptional Principal Security Architect to engage on API project efforts in Cloud, On‑prem, and Data security architectures. The role involves working side by side with Development, Operations, Business units,...Flexible hours$64.79k - $89.09k
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer...Full timeTemporary workWork experience placementFlexible hoursNight shiftWeekend workSunbelt Rentals
Fort Mill, York County, SC1 day ago$147.5k - $245.9k
Lead with Purpose, Unlock Your Team’s Passion At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win - clients, LPL, and most importantly our, employees...Full timeWork from home- Platform Engineer Location: Fort Mill, SC Job Description: Experience in Platform Engg work DevOps experience with multiple teams Understanding of AWS or Azure Understanding of Github actions, Jenkins, cycle CI
Info Way Solutions
Fort Mill, York County, SC3 days ago - LPL Financial Holdings Inc. invites you to apply for the Vice President, Cloud Lead role in Fort Mill, SC. You will shape cloud strategy, drive scalable, secure enterprise platforms, and partner with Product, Architecture, QA, Release Management, and Infrastructure teams...
- JLL in Fort Mill/Charlotte area is seeking a Lead Operating Engineer to manage daily operation, inspection, and maintenance of mechanical, HVAC, electrical, and plumbing systems. You will lead a small engineering team, assist with preventative maintenance, and support on...Monday to Friday
- Job DescriptionCombat Engineers are essential to mission success by assisting their fellow Soldiers in tackling unpredictable environments. As a member of an Army National Guard Combat Engineer team, you'll design and build bridges, roadways, secure perimeters, and tactical...Part timeWeekend work
National Guard OMD
Fort Mill, York County, SC5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to NICE - CXone Architect. Be the first to apply!
