Tier 3 IT Project Engineer

Job Description

Job Description

New Orleans Area

BIOS Technologies is a high-performing, metric-driven Technology Solutions provider with over 20 years of success helping businesses thrive through innovative IT strategies. Our mission is to empower organizations by reducing friction, connecting people, and enabling new possibilities through smart technology. We are relentlessly focused on delivering measurable results and cultivating long-term partnerships with our clients.

At BIOS, we don’t just meet expectations—we exceed them. If you’re passionate about excellence and thrive in a fast-paced environment where accountability and impact matter, we want you on our team.

We’re looking for a high-performing Tier 3 Project Engineer to join our elite IT Project Delivery team. This is a critical, senior-level role responsible for leading complex project implementations, solving high-level technical challenges, and mentoring project engineers for peak performance.

Success in this role means consistently delivering projects on time, within scope, and to a high technical standard , all while helping elevate the team around you. You’ll work in a structured, performance-oriented environment where initiative, accuracy, and accountability are expected and rewarded.

• Lead Project Execution – Own project outcomes from kickoff to close. Deliver technical solutions that meet client objectives and exceed expectations.

• Act as Top-Tier Escalation – Serve as the final escalation point for project-related technical issues. Solve what others can’t.

• Mentor for Growth – Coach and develop junior project engineers to build a stronger, more capable team.

• Drive Team Collaboration – Partner closely with our Project Coordinator to ensure projects are scoped, resourced, and delivered with precision.

• Document with Discipline – Capture clear, detailed technical documentation in IT Glue to ensure consistency and repeatability.

• Champion Process Improvement – Constantly look for ways to improve project delivery, quality, and efficiency.

• Minimum 5 years of hands-on IT project implementation experience in fast-paced, client-facing environments.

• Advanced expertise in Microsoft 365, Azure, Hyper-V, VMware , and modern networking technologies.

• Demonstrated success in meeting project deadlines and performance targets.

• Experience with PSA and RMM platforms like Autotask and Kaseya VSA , and documentation systems like IT Glue .

• A natural mentor with strong leadership, communication, and troubleshooting skills .

• Professional certifications (Microsoft, VMware, Cisco, etc.) are a strong plus.

• You thrive in a team where metrics matter, excellence is expected , and feedback fuels growth .

We value top performers and invest in their growth. Here’s how we support your success:

• Competitive Compensation – Performance-based pay for performance-based results.

• Health Coverage – Medical and dental insurance from day one.

• 401(k) with Match – We help you plan for the future.

• PTO + Holidays – 15 days PTO + 10 paid holidays annually.

• Professional Development – Ongoing learning, career advancement opportunities, and employee recognition.

• Flexible Work Structure – A mix of client-site, remote, and in-office engagement.

• High Visibility – Work in agile teams with direct access to leadership.

• Take care of each other

• See people as people

• Work with passion and curiosity

• Get better every day

• Commit to the mission

BIOS Technologies is an Equal Opportunity Employer . We’re committed to diversity and inclusion in all aspects of employment.

If you’re ready to bring your A-game every day and thrive in a performance-driven culture, we’d love to meet you. Apply today and help us build the future of IT.