Hotel General Manager - Country Inn & Suites

Job Description

Job Description

Hotel General Manager – Country Inn & Suites by Radisson | Mankato, MN

Full-Service Hotel | Banquet & Conference Operations | Revenue-Driven Leadership

Lead the overall performance of the Country Inn & Suites by Radisson – Mankato, MN, a full-service hotel with banquet, conference, and on-site dining operations. This role is responsible for driving RevPAR, occupancy, group pace, banquet revenue, and total hotel profitability, while delivering a high-quality guest experience and building a strong leadership team.

This is a hands-on, revenue-focused Hotel General Manager role overseeing rooms, food & beverage (including Legends Bar & Grill), and conference/event operations in a competitive regional market.

Why This Role Stands Out

• Lead a full-service hotel General Manager role with multiple revenue streams: rooms, dining, banquet, and conference space
• Direct ownership of group sales, event strategy, and banquet profitability
• High-impact role driving market share, RevPAR growth, and operational performance
• Opportunity to position the hotel as a leading conference and event venue in Mankato
• Visible leadership role with influence on team culture, guest experience, and financial results

What You’ll Own (Key Results)

• RevPAR, ADR, and Occupancy Growth
• Group Sales Pace & Conference Utilization
• Banquet & Catering Revenue Performance
• Hotel P&L and GOP Targets
• Guest Satisfaction & Online Reputation
• Team Engagement and Retention

About the Property

• The Country Inn & Suites by Radisson – Mankato delivers a full-service hospitality experience, including comfortable accommodations, on-site dining at Legends Bar & Grill, and flexible banquet and conference facilities serving corporate groups, events, and the local community.

Core Responsibilities

Full-Service Hotel Operations

• Lead all departments: Front Office, Housekeeping, Maintenance, Sales, Food & Beverage, and Banquets
• Ensure consistent execution across guest rooms, dining, and event operations
• Oversee on-site dining, including Legends Bar & Grill, as part of the full-service guest experience. Be a integral part of growing the Legends brand.
• Maintain and exceed brand standards for Country Inn & Suites by Radisson

Banquet, Conference & Group Strategy

• Drive conference, meeting, wedding, and event business
• Build and manage a strong group pipeline and booking pace
• Maximize banquet space utilization and pricing strategy
• Ensure high-quality execution of events, catering, and conference services

Revenue & Sales Leadership

• Lead total revenue strategy across rooms, F&B, and events
• Partner with Revenue Management on pricing, forecasting, and inventory optimization
• Develop relationships with corporate accounts, local organizations, and event planners
• Identify opportunities to increase group bookings and local demand

Financial & P&L Management

• Own full hotel P&L, budgets, and forecasts
• Analyze performance and take action to improve profitability
• Manage labor costs, operating expenses, and cost controls
• Ensure strong financial reporting and internal controls

Team Leadership & Culture

• Recruit, develop, and retain a high-performing leadership team
• Drive accountability, performance standards, and execution
• Foster a culture of service excellence and operational discipline
• Partner with HR on employee relations and compliance

Guest Experience & Market Presence

• Maintain a visible presence across hotel and event spaces
• Resolve guest concerns and elevate service standards
• Represent the hotel within the Mankato business and events community
• Position the hotel as a preferred venue for meetings, conferences, and group events

What We’re Looking For

• Proven success as a Hotel General Manager, Assistant General Manager, or Hotel Operations Leader
• Experience in a full-service hotel with banquet and conference facilities
• Strong track record of driving RevPAR, group sales, and total revenue growth
• Solid understanding of hotel financials, P&L management, and cost control
• Ability to lead multi-department operations and revenue streams
• Strong leadership, communication, and execution skills

Compensation & Benefits

Salary Range: $90,000 – $100,000 annually (based on experience and qualifications). Relocation assistance is available.

Total Rewards Include:

• Medical insurance (~$50/month employee coverage)
• Dental and vision coverage
• Company-paid life insurance
• Short-term & long-term disability
• Voluntary life & AD&D options
• FSA & HSA programs
• Generous PTO
• 401(k) with company participation
• Financial advisory services
• Wellness and employee support programs