Communications Coordinator

Communications Coordinator (Employee Engagement Coordinator)

Location: Charlotte, North Carolina (Hybrid)

Role Overview

This role supports the Consumer Technology Communications and Engagement team. The position contributes to the delivery of engagement initiatives by supporting planning, content development, event execution, and measurement efforts. The contractor will follow established engagement models, standards, and timelines, ensuring work is completed accurately and on schedule. This role requires organizational skills, attention to detail, and the ability to manage multiple tasks concurrently.

Key Responsibilities

• Support employee engagement leads in the execution of engagement action plans.
• Draft and edit articles, blogs, and forums, contributing to the organization's virtual community.
• Assist with collecting and organizing metrics such as event attendance, survey results, and employee feedback.
• Help translate complex content into clear, employee-friendly language using provided guidance.
• Provide resource materials support, including updating content and keeping materials refreshed.
• Coordinate logistics and executional details for meetings and events, tracking timelines, dependencies, and deliverables.
• Support stakeholder collaboration by gathering feedback, incorporating edits, and tracking approvals.
• Identify and suggest process improvements or efficiencies for consideration by engagement leads.
• Provide administrative and operational support, including distributing collateral, coordinating calendars, and managing shared mailboxes.
• Pull, update, and distribute standard reports for engagement leads.
• Maintain and update distribution groups, mailing lists, and shared communication channels.

Required Qualifications

• Strong organizational and time-management skills with the ability to manage multiple tasks, deadlines, and competing priorities.
• Excellent written and verbal communication skills, with the ability to draft, edit, and refine content for employee audiences.
• High attention to detail and accuracy, particularly when coordinating logistics and maintaining materials.
• Ability to follow established processes, guidance, and standards while incorporating feedback efficiently.
• Comfortable supporting administrative and operational tasks, including scheduling, calendar coordination, and report pulling.
• Ability to collect, organize, and summarize data and metrics to support reporting needs.
• Strong collaboration skills and a professional, service-oriented approach when working with stakeholders.
• Proficiency with Microsoft Office tools, especially PowerPoint, Excel, Outlook, and Word.
• Ability to work effectively in a fast-paced environment and meet tight turnarounds.
• Comfortable with Microsoft Copilot or a similar chat-based AI tool.

Preferred Qualifications

• Prior employee engagement experience.
• Prior writing experience.
• Experience with WebEx or Microsoft Teams hosting and video recording.
• Technology or financial services experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.