Phlebotomist-Laboratory Casual Days

The Phlebotomist provides technically expert phlebotomy services by accurately collecting blood specimens through venipuncture or micro techniques for laboratory analysis. This role consistently demonstrates concern and understanding of the patient and promotes their comfort and well‑being while obtaining specimens. The position provides point‑of‑care testing, collects various non‑blood specimens, and performs check‑in responsibilities. Responsibilities Greets patients, maintains patient flow, completes accurate voucher information, prepares labels and verifies patient demographic data. Assesses the condition of patients to determine the most effective way to obtain samples. Verifies test requests and investigates ambiguous information before proceeding. Prepares appropriate supplies and obtains sample. Instructs patients in the collection of various non‑blood specimens (urine culture, 24‑hour urines, ova/parasites and stools). Ensures accurate voucher information, prepares completed samples for courier, and processes drop‑offs. Investigates lost, broken, mislabeled, incorrectly identified or otherwise unsatisfactory specimens and follows through to resolution. Verifies that supplies and stock are adequate and disseminated upon delivery. Answers phone, and responds appropriately to requests for information. Maintains and performs quality assurance on equipment (centrifuge, refrigerator, incubator). May perform other duties as assigned. Required High School diploma or equivalent. Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. Preferred Experience performing phlebotomy on a broad range of patient types. Experience with processing lab specimens, transferring specimens, and handling a centrifuge. Familiar with medical EMR systems. Knowledge of medical terminology. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. #J-18808-Ljbffr