Maintenance Engineer I

Viceroy Hotels

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho's Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Overview

Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain's River Run base, this exceptional property will debut as Sun Valley's first luxury hotel and for-sale residence offering. As part of the Viceroy team, you'll help bring our signature experiential hospitality to one of North America's most iconic, year-round mountain destinations.

Compensation: $26.50

The Maintenance Engineer I is responsible for the maintenance, repair, and operation of all hotel systems and equipment to ensure a safe, efficient, and exceptional guest experience. This role supports the Engineering Department in maintaining guest rooms, public areas, back-of-house facilities, and plant equipment in alignment with Viceroy brand standards, operational goals, and regulatory requirements.

Responsibilities

Preventive Maintenance & Repairs

• Perform scheduled preventive maintenance on HVAC, electrical, fire, plumbing, snowmelt boilers, laundry, kitchen, pool equipment, painting, carpentry, and concrete work in guest rooms and public areas.
• Troubleshoot and repair equipment, including HVAC, boilers, electrical, fire, pumps, kitchen equipment, and refrigeration systems.
• Maintain guest rooms, including lighting, fixtures, A/C units, door locks, and finishes.
• Record equipment readings and maintenance activities accurately in logs or CMMS systems.

Guest Experience Support

• Respond promptly to guest maintenance requests with professionalism and courtesy.
• Ensure minimal disruption to guests during maintenance activities.
• Maintain all areas of the hotel to luxury hospitality standards.

Systems Operation & Monitoring

• Monitor and operate key building systems (HVAC, BMS, electrical, fire, plumbing).
• Conduct routine inspections of plant rooms, mechanical spaces, and equipment.
• Ensure proper functioning of pools, spas, and recreational facilities.

Safety & Compliance

• Adhere to all OSHA, local, state, and federal safety codes and regulations.
• Maintain safe working conditions and proper use of PPE.
• Support fire/life safety systems testing and emergency response procedures.

Documentation & Reporting

• Maintain accurate maintenance records, logs, and work order completion.
• Report equipment issues, failures, and capital needs to supervisors.
• Assist in tracking inventory of spare parts and tools.

Team Collaboration

• Work closely with other departments (Housekeeping, F&B, Front Office) to support operations.
• Coordinate with contractors and vendors as required.
• Support department initiatives, including sustainability and energy efficiency.

Qualifications

• High school diploma or equivalent; technical or trade certification preferred.
• 1–3 years of experience in hotel engineering or related field.
• Working knowledge of HVAC, electrical, plumbing systems, painting and carpentry.
• Ability to read blueprints and technical diagrams.

Physical Requirements

• Ability to lift heavy work - Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
• Ability to work a flexible schedule, including evenings, weekends, holidays, and emergency callouts, as business needs require.
• Physical ability to stand, walk, climb ladders, lift tools and materials, and work in mechanical spaces, outdoor areas, and variable environmental conditions.
• Capability to work in confined spaces, heights, and varying conditions.

Core Competencies (Viceroy Standards)

• Guest-centric mindset
• Attention to detail and quality workmanship
• Strong troubleshooting and problem-solving skills
• Effective communication and teamwork
• Flexibility to work shifts, weekends, and emergencies