Senior Salesforce IT Engineer (Contract-to-Hire)

$65 - $70 per hour

Blue Star Partners LLC

Merrillville, IN

Job Description

Job Title: Senior Salesforce IT Engineer (Contract-to-Hire)

Location: Merrillville, IN (Hybrid – Tuesday, Wednesday, Thursday Onsite; Monday & Friday Remote)

Duration: August 1, 2026 – February 1, 2027

Conversion Opportunity: Contract-to-Hire after approximately 6–7 months

Rate: $65 – $70/hr (W2)

Work Authorization: Must be authorized to work in the United States through U.S. Citizenship or Permanent Residency (Green Card). Sponsorship is not available for this position. Candidates requiring current or future visa sponsorship, including H-1B, F-1/OPT, CPT, TN, EAD requiring sponsorship, or other employment-based visa sponsorship, are not eligible.

Position Overview

We are seeking a Senior Salesforce IT Engineer to support the delivery of enterprise Salesforce solutions within a large-scale Customer Contact Management (CCM) transformation initiative. This role will provide technical leadership and oversight across Salesforce development, configuration, integration, testing, deployment, and operational readiness activities while partnering with internal teams and third-party implementation partners.

The ideal candidate has extensive Salesforce platform expertise, strong integration experience, and a proven track record supporting complex enterprise implementations across multiple vendors and technology platforms.

Required Qualifications

Minimum 7 years of experience delivering Salesforce solutions in enterprise environments
Experience overseeing Salesforce design, configuration, customization, development, and integrations
Proven experience supporting complex multi-vendor Salesforce implementations
Strong knowledge of:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Data Cloud / Data 360
- Salesforce Lightning Platform
- Apex Development
Experience with MuleSoft, REST APIs, middleware platforms, and enterprise integrations
Experience with DevSecOps practices including CI/CD pipelines, automated testing, code scanning, and code quality tools
Strong understanding of Salesforce security models, role hierarchies, access controls, and compliance requirements
Experience supporting:
- Unit Testing
- System Integration Testing (SIT)
- User Acceptance Testing (UAT)
- Regression Testing
- Performance Testing
Experience utilizing Jira, qTest, Agile delivery tools, and test management platforms
Strong communication, stakeholder management, and organizational skills

Preferred Qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field
Salesforce certifications such as:
- Salesforce Certified Administrator
- Platform Developer I / II
- Sales Cloud Consultant
- Technical Architect
- Other Salesforce certifications
Experience supporting utility or energy industry transformation programs
Experience integrating Salesforce with:
- SAP
- MuleSoft
- Contact Center Platforms
- Enterprise API Architectures
Experience with Salesforce Einstein and AI-enabled Salesforce capabilities
Understanding of utility regulatory requirements and customer data privacy requirements
Experience with enterprise data migration and master data management initiatives
Experience supporting organizational change management and Salesforce adoption programs

Key ResponsibilitiesSalesforce Solution Delivery

Oversee end-to-end Salesforce solution delivery activities for the Customer Contact Management (CCM) workstream
Support implementations involving Salesforce Marketing Cloud, Salesforce Energy & Utilities Cloud, Salesforce Data Cloud/Data 360, and related Salesforce technologies
Partner with internal and third-party teams to ensure successful delivery of Salesforce capabilities

Design, Development & Integration

Oversee Salesforce application design, configuration, customization, and integration activities
Ensure Salesforce solutions align with business requirements and enterprise architecture standards
Coordinate integrations between Salesforce and enterprise systems utilizing MuleSoft, APIs, middleware platforms, and identity management solutions

Testing & Quality Assurance

Guide testing efforts including Unit Testing, SIT, UAT, Regression Testing, and Performance Testing
Ensure test cases, defects, results, and documentation are maintained within Jira, qTest, and related platforms
Support defect management and issue resolution activities

Deployment & Hypercare Support

Assist with deployment planning, cutover execution, and hypercare activities
Support operational readiness, knowledge transfer, and transition to support teams
Mentor operational teams and managed service providers on Salesforce functionality and support processes

Security & Compliance

Ensure Salesforce security models, user access controls, role hierarchies, and compliance requirements are properly implemented and validated
Align Salesforce security architecture with enterprise policies and industry best practices

DevSecOps & Continuous Delivery

Drive adoption of Salesforce DevSecOps standards
Support CI/CD pipelines, automated testing frameworks, code scanning, and security validation processes
Ensure appropriate test coverage and quality controls are maintained

Stakeholder Management & Governance

Facilitate communication across business, technology, and vendor teams
Support governance processes, status reporting, risk management, issue resolution, and executive communications
Ensure successful integration across multiple workstreams and enterprise initiatives

Change Management & Adoption

Partner with training and people enablement teams to support user adoption initiatives
Assist with change management planning and execution
Support end-user readiness and organizational adoption efforts

Monitoring & Operational Excellence

Establish and oversee Salesforce monitoring capabilities
Monitor system performance, error conditions, user activity, and operational health
Recommend improvements to enhance reliability, scalability, and performance

Success in This Role

Successful delivery of enterprise Salesforce solutions
Strong coordination between business, technology, and vendor teams
High-quality deployments with minimal production issues
Effective governance, testing, and risk management
Successful user adoption and operational readiness
Secure, scalable, and well-integrated Salesforce environments

Apply

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