Parts Counter Associate

Parts Associate

Do your best work with Acme Tools as a Parts Associate if you:

• Are always on the move
• Are mechanically inclined & know your way around 'the shop' & parts counter
• Are a go-getter with the ability to solve problems & provide excellent customer service at the same time
• Don't mind getting a little dirt on your hands in your day job
• Enjoy having evenings, holidays, and Sundays off

About Acme Tools:

For almost 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 11 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee centric, family-friendly, community involved, and growth minded.

You'll Enjoy Our:

• Work-Life Balance Evenings, weekends & holidays off
• On-the-Job Training
• Professional Development Training & Programs
• Competitive Pay
• Generous PTO
• Paid Holidays - We are closed the 6 major holidays of the year
• Work Environment Everyone takes pride in their work & can see their impact on the company
• Employee Discounts
• Fantastic Employee Referral Program

We Also Provide:

• Various Medical, Dental & Vision insurance plans to fit any lifestyle & family
• Medical & Dependent Care Flexible Spending Accounts
• 100% Company-Paid Short- & Long-Term Disability
• 401(k) Program & Company Matching
• 100% Company-Paid Group Life Insurance
• Additional Voluntary Life Insurance

You'll Take Ownership Of:

• Working with internal & external customers to find the correct parts in a timely & efficient manner
• Maintaining stocking levels & researching parts pricing & labor estimates
• Identifying new parts & part categories that need to be added to increase customer satisfaction levels
• Interacting with customers to ensure a positive experience with the Parts department and store & following up with customers & Technicians to ensure timely repair
• Assisting in cycle counting of the physical inventory & ordering, receiving, pricing & stocking parts in the service area
• Creating service orders & distributing work orders to Service Technicians
• Maintaining a safe & secure work environment by adhering to & striving to improve safety standards & reporting suspicious activity
• Completing related tasks as assigned

You'll Need To Have:

• Customer service skills
• Computer skills & the ability to learn new software
• Knowledge of tools & equipment

We'd Love If You Have:

• Mechanical aptitude
• Previous parts experience

Physical Requirements Of The Job:

• Ability to lift up to 50 lbs.
• Ability to sit, stand & walk for the majority of your shift
• Ability to occasionally push, pull, squat, bend, & reach

*Employment offers are contingent on drug-screen and background check. Acme Tools is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.