Clerical Assistant 2

Salary $36,108.00 - $53,105.00 Annually Location Lackawanna County, PA Job Type Non-Civil Service Permanent Full-time Job Number N-2026-51389 Department Department of Labor & Industry Division LI SWIF Mgr Off Opening Date 06/09/2026 Closing Date 6/18/2026 11:59 PM Eastern Job Code 00102 Position Number 50271312 Union AFSCME Bargaining Unit A1 Pay Group ST03 Bureau / Division Code 00121600 Bureau / Division State Workers Insurance Fund Managers Office Worksite Address Scranton St Office Bldg Worksite Address 100 Lackawanna Ave City Scranton, Pennsylvania Zip Code 18503 Contact Name Felicia Newbury Contact Email View email address on click.appcast.io THE POSITION Begin a rewarding path as a Clerical Assistant 2 with the Department of Labor & Industry. In this role, your attention to detail and friendly approach help keep the office efficient and welcoming. Each day brings a mix of important clerical tasks that keep operations on track. Become part of a dependable team that supports the agency and the public. DESCRIPTION OF WORK This position provides essential clerical support that helps the office operate efficiently and serve visitors and staff effectively. As a Clerical Assistant 2, you will perform the following duties: Package Handling: Send packages through UPS and prepare shipping labels Payment Logging: Accept payments, record them accurately, and provide receipts Visitor Assistance: Greet visitors, direct them appropriately, and maintain a log Mail Processing: Process certified mail, manage logs in PowerComp, and distribute items Record Support: Maintain file descriptions in PowerComp and assist with verification tasks for the Record Management Unit Document Tasks: Copy files and process legible and illegible correspondence for proper forwarding Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week. Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training. Additional Requirements: You must be able to perform essential job functions. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.