Bartender
Fish City Grill
CategoryBartender## Description**Job Overview** Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations.**Primary Responsibilities*** Live by a servant leadership philosophy to always serve others first.* Understand, and comply with:* All Company policies, procedures, and operating standards.* All federal/state/local laws and ordinances.* Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.* Provide every Customer with an awesome first, next and last great experience.* Always have a “do whatever it takes” personality.* Smile and welcome all Customers you encounter.* Address Customers by name; shake their hand if appropriate.* Involve Customer in conversations throughout their entire experience.* Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).* Utilize genuine salesmanship techniques during Customer interactions.* Possess an extensive knowledge of all food, serious seafood, Chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.* Place accurate orders using the POS.* Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.* Manage the bar during each shift as though it were your own business.* Maintain a clean and organized bar top, storage areas, and service bar station.* Adhere to a responsible beverage service requirements.* Verify all Customers that purchase alcohol are at least 21 years of age.* Answer the telephone in a friendly, upbeat manner and with a smile on your face.* Take and manage all To Go orders.* Adhere to cash handling policies.* Perform secondary responsibilities.* Assist Servers by running drinks to their tables.* Help the Host by encouraging Customers to come sit in the bar.* Assist other Bartenders by stocking glassware, ice, garnishes, etc.* Complete assigned opening, ongoing, and closing sidework.* Maintain a safe, sanitary, and secure environment at all times.* Notify a Manager of all Customer complaints.* Remain calm at all times.* Perform any other tasks or duties as assigned by a Manager.**Required Skills*** High school degree or GED preferred.* 1 to 3 years’ experience bartending in Food and Beverage environment; or equivalent combination of education and experience.* Must be at least the minimum age required to serve alcohol as determined by applicable state law.* Able to free-pour to recipe and specification; extensive knowledge of beer, wine and liquor.* Good reading, writing, mathematical and communication skills.* Able to interact professionally with other Customers and Team Members.* Able to handle multiple tasks in a fast-paced environment.* Good judgment and decision making abilities.**Physical Requirements*** Must be able to spend 100% of working time standing, walking, and reaching.* Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.* Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.* Climbing and ascending or descending ladders, stairs, and ramps.* Must be able to carry loads greater than 50 pounds frequently.* Must be able to communicate clearly with our Customer in the primary language of the restaurant.* Hearing sounds at normal speaking levels with or without correction.* Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. #J-18808-Ljbffr
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