Remote Service Desk Analyst — VIP & 24/7 Support
Computer World Services Corp.
- Remote job
Computer World Services Corp. is seeking an experienced IT Service Desk professional to serve as the first point of contact for incidents and requests. You will create and manage ServiceNow tickets, verify information, and route issues per procedures, while troubleshooting a wide range of hardware and software problems. The role requires three years of service-desk experience, strong customer service skills, and willingness to work assigned shifts including after-hours, weekends, holidays, or #J-18808-Ljbffr Computer World Services Corp.
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- Computer World Services Corp. seeks a Service Desk Lead to manage daily service-desk operations for the USMEPCOM... ...tickets, staffing, escalations, VIP support, and service quality. The Lead will... ..., including after-hours support and 24/7/365 operations. #J-18808-Ljbffr Computer...Remote job
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- DecisionPoint Corporation is seeking a Service Desk Lead to manage daily service-desk operations for the USMEPCOM ENLIST program. The role oversees ticket queues, staffing, escalations, VIP support, and continuous improvement of service quality. The Lead will coordinate...Remote job
$75k - $105k
...Computer World Services, Corp. (CWS) seeks Senior... ...Tier 1/2 Service Desk Analysts to provide... ...-facing technical support for the USMEPCOM ENLIST... ...knowledge articles, and remote-support tools.... ...and support VIP incidents and requests... ...dispersed users in a 24/7/365 environment,...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST... ...articles, and remote-support tools.... ...handoffs and support VIP incidents and requests... ...users in a 24/7/365 environment,...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...two Senior Tier 1/2 Service Desk Analysts to provide experienced... ...customer-facing technical support for the USMEPCOM... ...These positions are remote, with Chicago-area candidates... ...tickets, outages, VIP issues, escalations, pending... ...supporting a 24/7/365 operational environment...Remote workPermanent employmentContract workFor contractorsLocal areaImmediate startShift workWeekend work
- GuideIT, a Plano-based technology services company, is seeking an End User Support Technician for our onsite Plano, TX team. You will provide hands... ...User Computing support to users at all offices and remote sites in a VIP-heavy environment, while collaborating with cross...Remote work
- TEKsystems is seeking an End User Services Support technician for a contract-to-hire role in Franklin, TN. The position requires... ...deliver white-glove service to internal clients and VIPs. Expect active ticket handling, remote support with BeyondTrust/Bomgar, and collaboration...Remote workContract work
- Derbysoft is hiring a Customer Support Analyst to process tickets, provide 24/7 support, and analyze customer feedback. You will work within the Hospitality customer support team reporting to the Customer Success Manager, leveraging Jira, ServiceNow, CSP, and BeaconFire...Remote job
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- Ministry Brands is seeking an IT Support Technician to provide onsite and VIP support for executive staff at the Alpharetta... ...team to ensure high-quality service across the organization. Hybrid... ...the Milton, GA office and up to one remote day per week, with potential for additional...Remote workWork at office1 day per week
- Arhaus is seeking a motivated Service Desk Analyst to join our IT Service Desk team. The role focuses on level 1 and 2 support for corporate, store, and warehouse users, with on-site and some remote coverage. You will handle tickets, document resolutions, and assist with...Remote work
- ...IN is seeking an experienced IT Help Desk Technician for on-site support. You will handle user issues, configure... ...Windows 10/11, Office applications, remote access tools (VPN/RDP/Citrix),... ...and security best practices. On-call 24/7 availability is required. #J-18808-...Remote workWork at office
- Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Point... ..., providing direct deskside IT support to VIP and executive users and ensuring timely... ...assist with network issues, and support a 24/7 operation including occasional extended shifts...Shift work
$23.91 - $26.08 per hour
...construction management, and field support personnel who keep... ...Job Overview Title: IT Service Desk Analyst Sector: Information Technology... ...position operates within a 24/7 IT support environment and... ...to users through telephone, remote support or web‑based service...Remote workContract workFor contractorsWork at officeShift workRotating shiftAfternoon shift- ...Service Desk Analyst Are you passionate about technology and helping people... ...technical challenges? This remote opportunity allows you to serve... ...point of contact for IT support, ensuring a smooth and reliable... ...validation, and assigned 24/7/365 shift coverage. Requirements...Remote workFull timeWork at officeShift work
$40k - $55k
...Title: Service Desk Analyst Salary*: $40,000 - $55,000 *Dependent... ...growth opportunities. Our support staff, sales team and... ...Wi-Fi, and security Basic remote access solution support: IPSEC... ...potential weekend work to support a 24/7 operation. Office 365...Remote workWork at officeImmediate startShift work- ...Service Desk Analyst Opportunity At Netrix Global, the Service Desk Analyst... ...accurate tier one technical support to all clients generated... ...7 days per week. This is a 24/7 Service Desk environment and... ...environment. The role can be remote/home office, with some travel...Remote workCasual workWork at officeHome officeShift workWeekend work
$29 - $35 per hour
...of enabling human life on Mars. IT SUPPORT TECHNICIAN, VIP SUPPORT SpaceX is looking for an experienced... ...and experience in world class IT service delivery. Candidates must have... ...software and hardware issues, in person and remotely. Configure and troubleshoot desktop...Remote workTemporary workAll shiftsFlexible hoursWeekend work- KBR is seeking a Global Tier 1 Service Desk Technician to provide first-contact IT support for end users globally. You will handle account, hardware, software, access, and authentication issues, ensuring incidents are logged, prioritized, and resolved following ITIL practices...Remote job
- A technology services company is seeking an IT Support Analyst in Chandler, Arizona. The candidate will be responsible for providing both remote and on-site technical support to employees and clients, ensuring systems and software run smoothly. Ideal applicants should have...Remote job
- Summit 7 Systems, LLC is hiring a Tier 2 Service Desk Analyst to support a CUI Enclave in Huntsville, AL with remote options. You will troubleshoot Azure Virtual Desktop... ...to obtain within 30 days. Willingness to cover 24/7 shifts and pass a background check is essential...Remote jobShift work
- LSU Health New Orleans is seeking an IT Help Desk Backup Analyst 1-4 to support the Service Desk with triage and routing using the TDX system. The analyst... ...tickets while ensuring timely resolution or escalation. Remote work is allowed in accordance with CM-73 Remote Work...Remote job
- Aretec, Inc. is seeking a Help Desk Specialist I (Tier 1) to support CBP Technology Service Desk from a remote location. You will serve as the primary contact for CBP employees and contractors, handling incidents, service requests, and inquiries with a focus on first-call...Remote jobFor contractors
- ...Talent acquisition @ Seneca Resources Job Title: Service Desk Analyst - Night Shift Location: Remote (Must be within driving distance of Dallas, TX) Shift... ...background check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents and service...Remote workContract workShift workNight shift
$16.82 per hour
The Service Desk Analyst is responsible for providing first-level technical support to end users by addressing IT-related queries and issues... ...technical support roles in a 24/7 environment. Hands-on... ...applications. Experience supporting remote users and troubleshooting VPN...Remote work- KBR Careers is seeking a Global Tier 1 Service Desk Technician to be the first point of contact for end users across a 24x7 IT service desk... ..., customer focus, and basic IT knowledge. Eligible for remote/hybrid work and shift-based scheduling, including nights and weekends...Remote jobShift workNight shift
- Position Summary The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic remote support from our 24/7 call center environment. In addition, this role will be responsible for technical support to patients, physicians...Remote workFlexible hours
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