Funding Specialist

Funding Specialist At PRC-Saltillo

At PRC-Saltillo, our mission is to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we support thousands of individuals through specialized communication devices and software that empower people with Autism, ALS, Cerebral Palsy, Aphasia, and other conditions. Our work opens doors to education, employment, and fuller participation in life.

As a Funding Specialist, you'll play a critical role in ensuring individuals receive access to communication devices by managing and processing funding applications through Medicaid, Medicare, and private insurance. You'll work closely with customers, insurance providers, and internal teams to support timely and accurate funding approvals, making a direct impact on the lives of those we serve.

Why You'll Love Working Here

• Mission-Driven Impact: Support life-changing communication access for children and adults.
• Meaningful Work: Be an essential part of the process that helps individuals receive their voice.
• Collaborative Team Environment: Partner with regional teams, insurance providers, and internal departments.
• Professional Growth: Gain experience in insurance processes, medical funding, and cross-functional collaboration.

Duties and Responsibilities

• Process funding applications for a designated region from receipt through order confirmation.
• Enter new funding applications into the database and review submissions for accuracy and completeness.
• Communicate effectively with customers, clinical teams, and internal staff to provide status updates and ensure alignment.
• Verify insurance coverage and benefits through web portals, phone calls, and third-party software.

Education and Experience

• High school diploma required.
• Proficiency in Microsoft Office applications required.

Required Skills/Abilities

• Strong teamwork, organizational, and multitasking skills.
• Excellent verbal and written communication skills, including the ability to influence, calm, and problem-solve with customers.
• Expert listening skills with the ability to maintain confidentiality and demonstrate professionalism.
• Strong negotiation, analytical, and critical-thinking abilities.
• Flexibility and adaptability in a fast-paced, changing environment.
• Ability to maintain a positive, solution-oriented mindset during high-stress situations.
• High attention to detail with strong accuracy and follow-through.