Control Room Operator - 2nd Shift (4pm-12am)
Louisville Galleria Services
Control Center Operator
Monitoring the camera system.
Respond to intrusion alarms by instructing the team.
Respond to all radio traffic and log such that is required to be logged.
Effective communication during live incident tracking is an important part of the incident response.
Control remotely such as gate, doors, or other access points.
Monitor and respond to the Fire Alarm system.
Monitor the BAS (Building Automation System).
Fill out incident reports as required.
Controlling and issuing keys and radios
Create and check status of access control cards.
Respond to the phone system for the call boxes in the garage as well as for the elevators.
Turn on and off elevators as required.
Ability to sit for up to 90% of their shift.
Attention to details.
Ability to stare at monitors for hours at a time.
Knowledge of Microsoft Office, most importantly word and excel.
Ability to listen to radio traffic and discern what is important and needs recorded, and not important to the operations.
Ability to follow SOP's to ensure the welfare of our property and its guests.
The Control Center Operator may at time, have to cover the on-coming shift for call off's or until a relief can get there.
We offer competitive benefits, including health, dental and vision insurance, life insurance and disability plans, as well as a 401k with company matching
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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