SR Business Control Specialist - Technology Risk & Regulatory Officer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. Global Technology Risk & Regulatory Management is seeking a self starter who will drive Risk Management activities in support of a technology division, who is motivated, passionate, thrives in a fast-paced culture, balances priorities, drives delivery, flawless execution, and enjoys team successes. This role provides an opportunity to work with peers across CIO teams within Global Technology, as well as exposure to technology senior leaders. In this Technology role, the candidate will support a risk portfolio for designated Technology Executives by partnering with their teams to apply subject matter expertise to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. Candidate will be responsible to ensure they collect, analyze and report accurate data to help make informed decisions and solve problems analytically by applying a mixture of risk and technology expertise to support impact assessments, identify root causes in support of the technology control activities, and drive risk reduction for their portfolio. They will be support monitoring the health of issues through their lifecycle, including action plan development and validation through approval reviews for their designated portfolio. The role requires strong communication and the ability to engage effectively with peers, senior internal and external constituents and stakeholders. Further the candidate must have the ability to drive collaboration with teammates across organizations (Technology, Operations, Audit, GCOR, GIS etc.) to identify opportunities to improve control and reduce risk. The candidate will support a variety of functions/routines to support a robust and sustainable risk culture across the technology team including adherence to enterprise-wide standards including but not limited to: CIO Key Risk Reviews (KRR), Issue Management routines, Risk Framework support, Quality Assurance support, Technology Risk Assessments and Exam Engagement support. Responsibilities: Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness Performs QA activities including executing on controls, managing cases, and reporting results Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting Required Qualifications: 3+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization Self-starter, organized, versatile, capable of performing work with minimal management oversight and ability to communicate in a clear and concise manner Problem solver who can manage through ambiguity Detail oriented with an ability to review documentation for accuracy and report on the status of risk reviews Proven ability to manage multiple and often competing priorities in a global and fast paced environment Ability to coordinate and drive execution of priorities and meet deadlines Intellectually curious and will research to understand complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently Technology Domain Knowledge Facilitation and presentation skills Excellent knowledge of MS Office 365 products Desired Qualifications: Bachelor's and/or Master’s degree and/or relevant work experience CISSP, CRISC, CISA, CISM certification or similar Skills: Controls Management Issue Management Monitoring, Surveillance, and Testing Quality Assurance Risk Management Analytical Thinking Attention to Detail Critical Thinking Problem Solving Written Communications Decision Making Innovative Thinking Prioritization Recording/Organizing Information Research Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range $87,000.00 - $145,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - Privacy Statement -